I wanted to share my current experience with my Model Y Electric Frunk (MARK 4.0) that I ordered from Tesla Offer.
To start off: The experience working with the Tesla Offer (TO) team via WhatsApp has been great, they have videos to help explain more complex issues if you're needing help. Currently I am waiting on a revised version of the controller unaffected by the issues you will see below.
If you order this frunk, be warned that the current Mark 4 model has, what I consider to be, a major issue with the controller. The controller is only rated for IP44 as per the TO team. This works well in most cases, but with where you're expected to store the controller in the frunk, water ingress is easy.
Up until last week, my frunk had worked beautifully and had no issues.
My controller died during the unexpected weather here in Texas last week. The state this left me in is I could not open my frunk, it would act like it was attempting to open, but would fail to unlatch.
To gain access to the funk, I had to use the emergency release cable, so MAKE SURE YOU ROUTE THIS TO YOUR BUMPER ACCESS PORT AND ZIPTIE IT. It required force I would consider to be near breaking to make it unlatch. It took me several tries but I eventually heard the *pop* I expected from the frunk.
Upon getting it open the TO team had me disconnect the 12v running to the battery until they can ship me a replacement controller. They did mention they have an updated, IP67 rated controller coming out soon that they're gonna ship to me.
Upon closer inspection of the controller, you can see where the rubber weather stripping has failed. It looks like this all the way around the controller seam. While the controller itself didn't have any water on it once I got to it, there were other areas nearby that were wet.
I would still say this is an awesome product, but its obvious they're working through some manufacturing quirks. Make sure you properly route the emergency release and be prepared to use it.
To start off: The experience working with the Tesla Offer (TO) team via WhatsApp has been great, they have videos to help explain more complex issues if you're needing help. Currently I am waiting on a revised version of the controller unaffected by the issues you will see below.
If you order this frunk, be warned that the current Mark 4 model has, what I consider to be, a major issue with the controller. The controller is only rated for IP44 as per the TO team. This works well in most cases, but with where you're expected to store the controller in the frunk, water ingress is easy.
Up until last week, my frunk had worked beautifully and had no issues.
My controller died during the unexpected weather here in Texas last week. The state this left me in is I could not open my frunk, it would act like it was attempting to open, but would fail to unlatch.
To gain access to the funk, I had to use the emergency release cable, so MAKE SURE YOU ROUTE THIS TO YOUR BUMPER ACCESS PORT AND ZIPTIE IT. It required force I would consider to be near breaking to make it unlatch. It took me several tries but I eventually heard the *pop* I expected from the frunk.
Upon getting it open the TO team had me disconnect the 12v running to the battery until they can ship me a replacement controller. They did mention they have an updated, IP67 rated controller coming out soon that they're gonna ship to me.
Upon closer inspection of the controller, you can see where the rubber weather stripping has failed. It looks like this all the way around the controller seam. While the controller itself didn't have any water on it once I got to it, there were other areas nearby that were wet.

I would still say this is an awesome product, but its obvious they're working through some manufacturing quirks. Make sure you properly route the emergency release and be prepared to use it.