In late August my car was hit by a good size piece of concrete that flew out of a dump truck, bounced underneath the car in front of me, and was headed straight for my tire.
I swerved to make sure I wouldn’t run over it, and it hit me square in the center of the grill in the front of my car.
It took a month to get the car in the shop, and in October they ordered parts when they disassembled the front end and found a lot more damage.
All of the parts arrived except for the condenser. I had waited about a month with no update on that one part being ordered.
Eventually I found an email address on this website and I emailed Tesla to ask them how long it would take for this part to arrive, given that eventually I’m gonna have to give a loaner car back.
To my surprise the parts team at Tesla overnighted via FedEx the replacement condenser for my car!
So what a pleasant surprise…
I swerved to make sure I wouldn’t run over it, and it hit me square in the center of the grill in the front of my car.
It took a month to get the car in the shop, and in October they ordered parts when they disassembled the front end and found a lot more damage.
All of the parts arrived except for the condenser. I had waited about a month with no update on that one part being ordered.
Eventually I found an email address on this website and I emailed Tesla to ask them how long it would take for this part to arrive, given that eventually I’m gonna have to give a loaner car back.
To my surprise the parts team at Tesla overnighted via FedEx the replacement condenser for my car!
So what a pleasant surprise…