Thank you for the reply.
I noticed a little bit difference behavior. I have never seen my power-wall system ever discharge above 6 KW and never consistently above 5.3kw. It will briefly spike up to around 6 KW and then start dropping back to around 5 KW. Even if I am putting a combined load over 10 KW on the house.
I think I am going to start with Swell Energy(My Installer) to question them and see how it goes from there. However to me something is not right.
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So it never works, the software thinks it did, but it's really busted.Update:
One of my batteries is bad and Tesla will need to replace it. I have been given a ETA on how long this will take.
I do find it strange that despite one of my batteries being bad, the Gateway Display and Phone APP displays no errors that one of the batteries is not functioning. Apparently the battery has never functioned correctly since it was first installed.
So it never works, the software thinks it did, but it's really busted.
Raises the question how you know the new one is any better.
I had a similar but much more straight forward problem with my installation. When the batteries were installed and commissioned, the app showed a 13% SOC. After charging for a full sunny day it only showed 57% then stopped charging. It turned out that the breaker for only one of the two Powerwalls was turned on. Turning on the other breaker restored normal operation. There was no error indication in the app that anything was wrong, except the odd behavior.
Well, at least your normal data (charging) shows something now (and not needed to do a high discharge (if you want to call it that) to prove the issue). Baby steps.Update on the RMA.
Called Tesla yesterday for a update.
Tesla told me they are waiting for Horizon Solar (Installer) to get back to them with a ship to address. Tesla instead of calling Horizon Solar main number was calling the installer that initiated the RMA process. Since Tesla regularly ships Powerwalls to Horizon I am not sure why they couldn't figure out the ship to address. Got the RMA# from Tesla and call back information and passed this along to the main office of Horizon and they are going to reach out to Tesla. Hopefully we should see some more action soon.
Interesting once the latest firmware update was done 1.20.0 my Tesla app shows 2xPowerwalls now. It also only charges the system to 50% now which more accurately reflects that I have only one battery working.