I unfortunately got a flat tire late this past Saturday evening. I have the Tesla tire repair kit and was going to use that, but my luck as it is, the kit was defective on its very first use.
So I called Roadside, and the wheel loaner service had just closed 10 minutes prior, so they said it needed towed to the nearest service center. That was Saturday, and it's now Wednesday night and still no car. They said they tried for 3 days to get me a tire, and ultimately told me I should just find one myself and have it shipped to them.
4 nights without the car because of a simple flat is pretty crazy. Just wanted to vent a bit, and offer a warning to anyone in the Bay Area with a PUP Model Y that Tesla cannot get you a new rear tire. So maybe baby them.
So I called Roadside, and the wheel loaner service had just closed 10 minutes prior, so they said it needed towed to the nearest service center. That was Saturday, and it's now Wednesday night and still no car. They said they tried for 3 days to get me a tire, and ultimately told me I should just find one myself and have it shipped to them.
4 nights without the car because of a simple flat is pretty crazy. Just wanted to vent a bit, and offer a warning to anyone in the Bay Area with a PUP Model Y that Tesla cannot get you a new rear tire. So maybe baby them.