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Tesla Roadster - new key needs what ???

Discussion in 'Roadster' started by visionik, Jun 14, 2016.

  1. visionik

    visionik Member

    Dec 23, 2009
    Hi Roadsterfolk -

    So I've misplaced my key for my 2008 Tesla Roadster Sport. I'm sure it will turn up at the house some month, but in the meantime I'd like to drive it.

    Called Tesla (San Rafael) today about getting a new key. They had to get my number to call me back so they could research what the answer was.

    They just left me a voicemail and said I should get my insurance involved, because they are going to have to replace several parts on the Roadster - the implication is it's going to cost several thousand dollars.


    Is this just another case of Tesla corporate-memory forgetting how to work with the Roadsters? I don't remember anyone else talking about this level of complication to get a new Roadster key.
  2. AEdennis

    AEdennis Active Member

    Jul 23, 2013
    I remember getting a second key recut from a regular locksmith and reprogrammed at the SC when we took delivery of our CPO with only one key originally.
  3. nsxpert

    nsxpert Member

    Apr 13, 2015
    santa monica, ca.
    I had a second key cut and programmed here last year, The total bill was: $254.38
    It took the Centinela SC two days to figure out how to do it! I had to leave my car overnight. o_O

    Maybe they have no way of cutting a new one without the original?
  4. ggr

    ggr Roadster R80 537, SigS P85 29

    Mar 24, 2011
    San Diego, CA
    Yes, I've had a new key and it didn't cost all that much, a couple hundred IIRC. In fact, I found the service invoice:
    Total $177.63.

    Funny story. When I picked it up, they gleefully handed me the new key, and I drove home. Then I realized I STILL only had one key! Went back and forth with them a few times, and eventually found the spare key wrapped up in the towel we keep in the car for de-sanding the dogs when we go to the beach. I was only reminded of this when I was looking up the invoice.
  5. Andrew Wolfe

    Andrew Wolfe Roadster 472 - S 440

    Jun 20, 2011
    Los Gatos, CA
    The prior owner ordered the parts for rekeying before I bought it (while Roadsters were still being manufactured). He found the old key so never had anything changed, but he said it was about $700. A box that went into the car for about $450 and 2 key blanks at just over $100 each. Labor might have been more.

    I don't know if that was required to replace a lost key or if it was a precaution against someone using the old key.
  6. markwj

    markwj Moderator, Asia Pacific

    Apr 10, 2011
    Hong Kong
    If you don't have any key, I guess it is more complicated than if you have 1 key and need a second. At the least, probably these parts:
    • 2 new keys
    • 3 new locks (one under driver's door, one at trunk, one ignition)
    • 1 new immobiliser box
    Then towing, plus labour for the above. I can see that easily going past $1,000.
    • Like x 2
  7. Tex EV

    Tex EV Member

    Jul 20, 2015
    Houston, TX
    When I bought my car a couple months ago, only one key was provided. Knowing how I am with misplacing things, a second key was high on the priority list!

    Here's what it took for the Houston SC to do it:
    Remote Keyless Entry Kit w/ Immobiliser (part# 6000581) - $67.53
    Total Labor & Miscellaneous Items - $218.75

    The SC had to drive the car over to a nearby locksmith to have the keys cut, for just a few dollars. I now have 3 keys - 2 new ones programmed to the car, and the old one is only good for unlocking the door (maybe turns the car on? haven't tried).
  8. supersnoop

    supersnoop Tesla Roadster #334

    Mar 24, 2014
    They can't cut a key without an original. If you lose all the keys, they have to re-key the entire car.
  9. bonnie

    bonnie Oil is for sissies.

    Feb 6, 2011
    Columbia River Gorge
    Yes, this.
  10. Habious

    Habious Member

    Sep 30, 2014
    Springfield, VA
    We should also clarify here that this isn't some quirky "Roadster" or "Tesla" thing, this is pretty standard with a modern car.

    Previous car was a Lexus SC430 and it was the same thing. If you have a Master key, it's no problem at all to buy a blank on eBay for $18.00, take it to a locksmith that can cut "Laser Cut Keys" (I don't know why they call them this...they DON'T use a laser to cut them), then you can use the old Master key to program the new key...and use it to program the keyless entry (which is a separate programming step).

    But, if you DON'T have a Master're SOL. You're buying new keys, and a new keyless entry ECU (to the tune of $1,200+) to get the car with a working key again.
  11. Rockster

    Rockster Active Member

    Oct 22, 2013
    McKinney, TX
    When I picked up my BMW M-Roadster in 1999, they told me that if I lost all my keys, and then lost the backup keys stored at the factory, they would have to replace a number of computer components in the car and parts and labor would be thousands of dollars.

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