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Tesla roof rack installed by Tesla cracked glass

Not sure how people are not having issues with Tesla model 3 roof racks? Upon reading some threads of broken glass I figured it would be safe to have Tesla service install their roof rack on my 2020 stealth 3. The tech didn’t use a torque wrench and hand tightened which I was worried about and for good reason. One day later I noticed this crack.
So it doesn’t matter if Tesla or anyone else is installing just use a torque wrench for gods sake!
I just reached out to Tesla service via app and will let you know how it goes.
Not the introductory post I would have wanted to start with but figured giving heads up to more people is needed.

Jason
 
  • Informative
Reactions: cwerdna
Picture of crack
 

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Randy Spencer

Supercharger Hunter
Mar 31, 2016
4,497
5,087
Alameda, CA
I agree it’s seems as it is a glass defect. It just happened to happen when they installed the roof rack. The crack is from inside only. Not visible from outside and no signs of impact.
You never told us the end of the story. I just discovered that my roof rack cracked my glass so I am curious what the upshot was with yours
 

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