Hello all,
So I want to share my experience with owning, now, two salvage/rebuilt title Tesla Model S's.
1st Tesla -- Found a great deal on CL on a 2014 Model S 60 with AP1 etc. It was bought in California as a salvage title car and bought to AZ where it passed state inspections and given a rebuilt-salvage title. Car was certified through Tempe Tesla and the warranty was reinstated. It has new car warranty set to expire towards the end of this year and battery/DU warranty expiring sometime in 2022. I took the car into Tempe Tesla about 3 weeks ago and UNDER WARRANTY, they replaced the entire driveunit, front and rear wheel bearings/hubs, front control arm/tierod, and even secured an AC line. I paid $0.00 and everything was covered under warranty. They treated me exceptionally and because of the excellent coverage, even with a 'salvaged' Tesla, I decide to look for another one with a bigger battery pack, and a little faster.
I found a nice 2013 P85 in my preferred color and configuration for a steal of a price in San Diego. Drove out to see it and loved it. We called Tesla service and verified battery/driveunit warranty on the car. They said it expires sometime in 2021. Great, even though it didn't have bumper to bumper, I was willing to take the risk. Drove it home all the way to AZ, used multiple superchargers and even got to update the cars software when I got home.
Here is where things get interesting. One of the hub bearings in the front were making some noise on my way back so I decide to call Tesla of Tempe and schedule a time to transfer ownership and service/inspect the hub bearing. I give them the VIN and they say its a salvaged vehicle and that they cannot touch it, and also tell me the car has no warranty on it.
So I call the general service number and they once again, assure me the car has an active warranty on the battery and drive train. I tell him what the service center told me and he comes back to tell me the warranty will be good to use after you get the car inspected.
Then I talk to Tempe Tesla again, where the gentleman says the car will never have warranty now after it's been salvaged. He said that Tesla voids all warranty after a car is salvaged. Well I just had a bunch of warranty work done on my Tesla about 3 weeks ago. He said that might of been a mistake?
ALL IN ALL, what the hell is going on? I definitely don't want to own a P85 with no warranty on the battery or driveunit. Those are expensive components. I was told the car had active warranty but the service centers tell me otherwise. Finally what makes all this even more interesting is that TESLA, came out to the previous owners home to replace the 12V battery, for which I have the invoice for. So if they "CAN'T" touch or service a salvaged Tesla, why did they go to his home and goodwill a 12V battery replacement?
None of this makes sense, who should I get in touch with to help understand this situation better. Because it doesn't make sense and is pretty disappointing. Also before you guy's say I shouldn't have bought a salvaged Tesla, remember that I had an excellent experience with my previous Tesla which was also salvaged....
So I want to share my experience with owning, now, two salvage/rebuilt title Tesla Model S's.
1st Tesla -- Found a great deal on CL on a 2014 Model S 60 with AP1 etc. It was bought in California as a salvage title car and bought to AZ where it passed state inspections and given a rebuilt-salvage title. Car was certified through Tempe Tesla and the warranty was reinstated. It has new car warranty set to expire towards the end of this year and battery/DU warranty expiring sometime in 2022. I took the car into Tempe Tesla about 3 weeks ago and UNDER WARRANTY, they replaced the entire driveunit, front and rear wheel bearings/hubs, front control arm/tierod, and even secured an AC line. I paid $0.00 and everything was covered under warranty. They treated me exceptionally and because of the excellent coverage, even with a 'salvaged' Tesla, I decide to look for another one with a bigger battery pack, and a little faster.
I found a nice 2013 P85 in my preferred color and configuration for a steal of a price in San Diego. Drove out to see it and loved it. We called Tesla service and verified battery/driveunit warranty on the car. They said it expires sometime in 2021. Great, even though it didn't have bumper to bumper, I was willing to take the risk. Drove it home all the way to AZ, used multiple superchargers and even got to update the cars software when I got home.
Here is where things get interesting. One of the hub bearings in the front were making some noise on my way back so I decide to call Tesla of Tempe and schedule a time to transfer ownership and service/inspect the hub bearing. I give them the VIN and they say its a salvaged vehicle and that they cannot touch it, and also tell me the car has no warranty on it.
So I call the general service number and they once again, assure me the car has an active warranty on the battery and drive train. I tell him what the service center told me and he comes back to tell me the warranty will be good to use after you get the car inspected.
Then I talk to Tempe Tesla again, where the gentleman says the car will never have warranty now after it's been salvaged. He said that Tesla voids all warranty after a car is salvaged. Well I just had a bunch of warranty work done on my Tesla about 3 weeks ago. He said that might of been a mistake?
ALL IN ALL, what the hell is going on? I definitely don't want to own a P85 with no warranty on the battery or driveunit. Those are expensive components. I was told the car had active warranty but the service centers tell me otherwise. Finally what makes all this even more interesting is that TESLA, came out to the previous owners home to replace the 12V battery, for which I have the invoice for. So if they "CAN'T" touch or service a salvaged Tesla, why did they go to his home and goodwill a 12V battery replacement?
None of this makes sense, who should I get in touch with to help understand this situation better. Because it doesn't make sense and is pretty disappointing. Also before you guy's say I shouldn't have bought a salvaged Tesla, remember that I had an excellent experience with my previous Tesla which was also salvaged....