cmu5p
Member
Love it. Thanks for posting. Sorry I missed the event, but so glad to hear about pending supercharger installations in VA and a welcome environment for green business.
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I saw the same thing this Monday, lunchtime. Literally one test drive after the other. People in the showroom waiting to be helped. Granted, I'm sure there are a lot of people who just want to feel what the model S feels like, but they are still going to sell a bunch of these from this location.
2 yr / 25k Miles Service Report at Tyco Center
First of all the biggest news: THERE IS A SUPERCHARGER THERE! More on that later.
I had my 2 year / 25k service actually scheduled at Rockville for the 26th but a couple of days ago I got a call from Carlos saying that it has been transferred to the new Tyson's Corner Tyco Rd Center. On the appointed day, Ravinder brought over a nice P85 with winter tires to our house and took away our car (was hoping for a P85D). I had sent Carlos a list of things I wanted looked at (minor things like water ingress in the taillights).
I could see in the app that they started working on the car right away but it was not charging (and we were only about 1/3rd full). At Rockville usually they'd plug it in while they work so that it is fully charged by the time you pick it up. Anyways 5 p.m. comes and I get a call from Carlos that the car is ready and he offered to have it valeted. We had to be somewhere so I said I will swing by on Saturday morning. I checked the app and lo and behold -- the car was supercharging at 286 miles / hr! (we have a 60 kWh).
Next day I swing by and first thing I noticed as jimmy john mentioned above is a LOT of CPOs! Mohammed from the Tyson's Gallery store was there and he said they are certifying them and some of them were not yet Certified. I guess this program has quietly taken off and it will be interesting to see how it is reported (inventory and sales impact) in the Q1 ER.
Very nice service area (see pic below). There are desks where customers can sit and discuss which are enclosed by full walls of glass with the service bays fully visible. Carlos said this is the biggest service center in the North East. They have not started factory deliveries but looks like have been selling inventory cars. He confirmed the sole Supercharger located inside and said it is primarily for topping off sales cars as they come in with a very low charge but that owners can call and ask to use it if needed. Very cool.
Car was ready and done very nicely. Washed and detailed as well but one thing missing (which I will give them a pass on for now) was no Tesla logo vacuumed in the trunk carpet as Rockville used to do
Overall a great experience and so glad that NoVa has the SC up and running.
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