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Tesla Service Center in Santa Ana

jgrgnt

Member
Supporting Member
Dec 13, 2016
378
379
Orange County, CA
I was able to schedule an appointment for next week at a new Service Center location in Santa Ana, just up the 55 from the existing Costa Mesa Service Center.

3220 S. Standard Ave
Santa Ana, CA 92705

It does not yet appear on Tesla's site, so this may be a soft opening, similar to how Pomona was incognito for a few weeks.

This, along with the recently opened Lake Forest location, should bring some much needed relief for Orange County owners.
 
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jgrgnt

Member
Supporting Member
Dec 13, 2016
378
379
Orange County, CA
Update and clarification: Santa Ana is being equipped to only provide services for the Model 3. Current S and X appointments booked with them will be cancelled.

If you have an S or X, Costa Mesa, Lake Forest, and Buena Park are your options for Orange County.

Message received today:

"This is Tesla service Santa Ana, wanted to thank you for your recent schedule to our new location, However we did want to inform you that we had a glitch in our scheduling process and some Model S and Model X customers were able to schedule for Santa Ana. This new location will be specifically designated to Model 3 service only. We will only have the tools and parts to service our Model 3 customer's. This will help alleviate some of the pressure off of our Costa Mesa location. We will be cancelling your appointment here at Santa Ana and this will require you to reschedule an appointment at our Costa Mesa Location or the new Lake Forest location. We do apologize for any inconvenience this may have caused. Thank you and have a great day."​
 
  • Informative
Reactions: mociaf9

ecarfan

Well-Known Member
Sep 21, 2013
19,476
14,491
West Vancouver, British Columbia
Interesting approach from Tesla, a new Service Center specifically for Model 3 owners. Given that the number of Model 3 owners in the area probably already is greater than S/X, and that difference will rapidly increase, this makes sense. It can take pressure off Costa Mesa which can then focus on S/X.
 

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