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Tesla Service Center in Santa Ana

Discussion in 'California' started by jgrgnt, Oct 16, 2019.

  1. jgrgnt

    jgrgnt Supporting Member

    Joined:
    Dec 13, 2016
    Messages:
    301
    Location:
    Orange County, CA
    I was able to schedule an appointment for next week at a new Service Center location in Santa Ana, just up the 55 from the existing Costa Mesa Service Center.

    3220 S. Standard Ave
    Santa Ana, CA 92705

    It does not yet appear on Tesla's site, so this may be a soft opening, similar to how Pomona was incognito for a few weeks.

    This, along with the recently opened Lake Forest location, should bring some much needed relief for Orange County owners.
     
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  2. jgrgnt

    jgrgnt Supporting Member

    Joined:
    Dec 13, 2016
    Messages:
    301
    Location:
    Orange County, CA
    Update and clarification: Santa Ana is being equipped to only provide services for the Model 3. Current S and X appointments booked with them will be cancelled.

    If you have an S or X, Costa Mesa, Lake Forest, and Buena Park are your options for Orange County.

    Message received today:

    "This is Tesla service Santa Ana, wanted to thank you for your recent schedule to our new location, However we did want to inform you that we had a glitch in our scheduling process and some Model S and Model X customers were able to schedule for Santa Ana. This new location will be specifically designated to Model 3 service only. We will only have the tools and parts to service our Model 3 customer's. This will help alleviate some of the pressure off of our Costa Mesa location. We will be cancelling your appointment here at Santa Ana and this will require you to reschedule an appointment at our Costa Mesa Location or the new Lake Forest location. We do apologize for any inconvenience this may have caused. Thank you and have a great day."​
     
    • Informative x 1
  3. dethman

    dethman Member

    Joined:
    Apr 19, 2018
    Messages:
    790
    Location:
    socal
    another screw job for S and X owners.
     
    • Funny x 1
  4. ecarfan

    ecarfan Well-Known Member

    Joined:
    Sep 21, 2013
    Messages:
    17,924
    Location:
    San Mateo, CA
    Interesting approach from Tesla, a new Service Center specifically for Model 3 owners. Given that the number of Model 3 owners in the area probably already is greater than S/X, and that difference will rapidly increase, this makes sense. It can take pressure off Costa Mesa which can then focus on S/X.
     
    • Like x 4
  5. Colin87849

    Colin87849 Member

    Joined:
    Aug 11, 2019
    Messages:
    21
    Location:
    Ca
    Does this place have loaner cars?? Getting mine serviced tommarow
     
  6. johnnguyen216

    johnnguyen216 New Member

    Joined:
    Nov 5, 2019
    Messages:
    1
    Location:
    Orange County, CA
    Did they give you a loaner at this location? Getting my car serviced this week. Thanks.
     

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