Tesla Motors Club
Up until this point, I've had great experience with Tesla Service simply because I had no need to use it on an urgent issues and everything I've had to fix so far on the car wasn't a big deal.
Yesterday it all changed, when my front passenger's side door handle popped out and doesn't want to go back in and door is locked an unable to open and at the same time the TPMS system went out for 2nd time, which isn't a big deal and can wait, but door is kind of a big deal as I usually need to use it mostly on a daily bases.
I called in Tesla and the first appointment they were able to squeeze me in is May 2nd, which is 3 weeks from now to address my issues. I don't know under what rating they put locked doors, but to me it's one of those important issues.
It's the 2nd time I've had door handle issues, first time was on a rear door so I waited a month before it got fix, but this time it's a front door and makes me impatient.
FYI: The tips I was given from Tesla to try and fix the issue didn't work.
That being said I feel like Tesla needs to expand it's service centers in MA quickly, as there as so many cars on the road and service starts to lack behind sales. I wish I could go to my mechanic about this, but since Tesla doesn't want "outsiders" yet to work on their cars and mostly everything is software related, I'm kind of stuck with Tesla's horrible waiting list.
I remember waiting 5 months to replace my visors and waited both times I've had the car serviced for over a month to get an appointment.
I also feel that since those door handles are a new thing in cars generally speaking, should have increased warranty, my car is just over 20k miles and already with 2 handles broken and judging by the amount of people complained about them in the past it's a common thing that fails on the car.
Here is a photo of the handle:
If you guys have any experience in resolving similar issue, let me know
Keep in mind the door is locked and unable to open and the LED is constantly powered and the red plastic piece inside has popped out 1/4" more than the other door handles.
Yesterday it all changed, when my front passenger's side door handle popped out and doesn't want to go back in and door is locked an unable to open and at the same time the TPMS system went out for 2nd time, which isn't a big deal and can wait, but door is kind of a big deal as I usually need to use it mostly on a daily bases.
I called in Tesla and the first appointment they were able to squeeze me in is May 2nd, which is 3 weeks from now to address my issues. I don't know under what rating they put locked doors, but to me it's one of those important issues.
It's the 2nd time I've had door handle issues, first time was on a rear door so I waited a month before it got fix, but this time it's a front door and makes me impatient.
FYI: The tips I was given from Tesla to try and fix the issue didn't work.
That being said I feel like Tesla needs to expand it's service centers in MA quickly, as there as so many cars on the road and service starts to lack behind sales. I wish I could go to my mechanic about this, but since Tesla doesn't want "outsiders" yet to work on their cars and mostly everything is software related, I'm kind of stuck with Tesla's horrible waiting list.
I remember waiting 5 months to replace my visors and waited both times I've had the car serviced for over a month to get an appointment.
I also feel that since those door handles are a new thing in cars generally speaking, should have increased warranty, my car is just over 20k miles and already with 2 handles broken and judging by the amount of people complained about them in the past it's a common thing that fails on the car.
Here is a photo of the handle:
If you guys have any experience in resolving similar issue, let me know
Keep in mind the door is locked and unable to open and the LED is constantly powered and the red plastic piece inside has popped out 1/4" more than the other door handles.