Hello,
Please advise, I need your help.
I had my 2018 Model S towed to Tesla Service center in Centinela at the beginning of this year by the Tesla Roadside service for a problem from the brake that caused the car not being able to drive, and after the service I found out that the Chrome section around the Tesla Emblem and the front bumper area right under the V shape of the T emblem were damaged. I contacted the service center at Centinela and they kept postpone and delay, now they agreed to fix and will only cover the cost of part and labor for new front bumper trim peace and a new Tesla "T" badge, but they don't want to cover for the cost of the bumper. They accepted to fix it partially but not fully. Please let me know where and who should I talk to? Thanks.
Daniel
Please advise, I need your help.
I had my 2018 Model S towed to Tesla Service center in Centinela at the beginning of this year by the Tesla Roadside service for a problem from the brake that caused the car not being able to drive, and after the service I found out that the Chrome section around the Tesla Emblem and the front bumper area right under the V shape of the T emblem were damaged. I contacted the service center at Centinela and they kept postpone and delay, now they agreed to fix and will only cover the cost of part and labor for new front bumper trim peace and a new Tesla "T" badge, but they don't want to cover for the cost of the bumper. They accepted to fix it partially but not fully. Please let me know where and who should I talk to? Thanks.
Daniel
