I am making my quarterly appeal to investors to back a service communication question for Elon Musk to answer during the conference call. Here is the one I upvoted: Can you update us on what you're currently doing to improve Tesla's service and communication with customers? Who's in charge of this? What data points are you tracking to determine the state of Tesla's service and customer communication?
Service shmervice There is no problem in my book. Local center years ago A week ago I went to ask about a tire rotation. A guy at the desk was helpful, easy to talk to. Service center had moved, now much larger. I’d call it the apple expert bar of car services. I learned what I needed to know and made spot online. Took the car in a few days ago, learned I needed 2 new tires via text, approved repair via text. Watched the test ride via map tracking. Fast and efficient. tesla service is the standard others will be compared to.
Does anyone have any experience with the San Antonio-Dominion SC in Texas? Posted in the Texas subforum as well but crickets so far. TY in advance!
Tesla is looking for real estate in the Northeast to 'open lots of service centers', says President of Automotive - Electrek
Does anyone know the president of the TMC in Birmingham Al? Unfortunately, Al is one of those backwards states that not only doesn’t allow the sale of Teslas, but also prohibits them from having service centers as well. OMG! I’ve been talking to my state representative, David Faulkner, in an effort to change that. My understanding is the club president here also has a state contact and I would love to team up, especially with Tesla putting a push on next year for new SC. Any help is appreciated.
Based on the Tesla Directory it shows John Brandt ([email protected]) as the contact for the Tesla Owners Club of Alabama.