I know, I know 3 months for a service appt. etc......... Maybe not for paying customers though. My rear tires were wearing thin so I started looking for all new rims/tires rather than just replace. I do things like this, drives my wife batty. I went to Supercharge my car at the Syosset NY service center ( a Saturday) and while there doubled checked my rear tire which was wearing thin at 15,000 miles. To my surprise in a weeks time it had become much worse. The drivers side rear tire was starting to show cord fraying coming through. So, i'm here anyway give it a shot. I asked the front desk girl (forgot name) if I could get an appt. quickly for 2 tires. (pass. side not too good either) She checks, says I can bring it in Monday morning. Wow nice! I agree, walk out and look more closely at the tire again and decide maybe I can leave it here now, Saturday. Getting a flat with a Tesla is seriously annoying and time consuming. Go back in, she checks loaners say's yes but i'll have to take a Chrysler 300 Beggars can't be choosy, i'll take it. Took pictures of my S (stories of damaged cars from service centers) and go on my way. Monday get a text car is done,cleaned and charged. $530 for 2 tires installed. This is my second experience with Syosset and I have been pleasantly surprised by the professionalism and care received. Of course last year I had to make an appt. 2 months in advance but, that's Tesla.