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Tesla service is nothing but a nightmare.

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A random forum post from back in February?

Stop trying to make this happen. It’s a Tesla problem. BMW is doing just fine.
Post from 5/22 on same thread:

“You won’t get a loaner at most Lexus dealers right now either. It’s not a brand issue, it’s literally a vehicle shortage issue and dealerships are selling everything but the kitchen sink because they can’t get cars fast enough 😞

I’m not saying Tesla doesn’t have issues. But don’t pretend the others are perfect.

A month ago I tried to get my gas car in for service at 4 different locations. All had at least a 2 to 3 week wait. And a loaner? forget about it.
 
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X country trip in the heartland, walking back to the SuC from a store.

There in front of me was a brand new MB EQS 580 with all the options.

Turned out it was a loaner and had just come off the truck the day before.

Driver had his MB 550 S in for service, did not have any idea what he had!

Once I told him all I knew about the EQS, he was eager to trade his old car in.
 
X country trip in the heartland, walking back to the SuC from a store.

There in front of me was a brand new MB EQS 580 with all the options.

Turned out it was a loaner and had just come off the truck the day before.

Driver had his MB 550 S in for service, did not have any idea what he had!

Once I told him all I knew about the EQS, he was eager to trade his old car in.
More likely it’s a brass hat car owned by corporate being used to showcase. No dealer is throwing a fully loaded 580 into loaner out of their own allocation.