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Tesla Service Kudos - Extended Warranty Experience

Discussion in 'Model S' started by rogbmw, Mar 23, 2017.

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  1. rogbmw

    rogbmw Member

    Joined:
    Feb 10, 2012
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    810
    Location:
    Central Florida
    We just received our 4+ year old S85 back from service. Some may remember that we had bubbling/delamination of our center screen. They checked it, and evidently there are 2 fixes - some can get by with just the glass changed, but others need the entire center screen changed. Mine was the later, and the center said it would have been almost $3000, but with my extended warranty, it cost me $200.

    While in they replaced my driver's seat under warranty, which was ordered before the warranty ran out but had to be ordered. Something in the lumbar area broke, and they had to replace the entire seat.

    The drive unit has a squeal which they will be replacing under warranty as soon as one comes in, but is OK to drive they said. Evidently the drive units are back ordered at this time.

    Everything else was gone over and checked, software updated, and the car drives like a dream.

    Still drinking the TESLA coolaid after 4 years!!
     
  2. AmpedRealtor

    AmpedRealtor Well-Known Member

    Joined:
    Jun 30, 2013
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    Buckeye, AZ
    Except for the squeal in the drive unit. :)

    Yes you certainly are :)
     
  3. Lump

    Lump Active Member

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    2,570
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    So. Cal.
    Balloon squeal under hard acceleration or milling noise?
     
  4. rogbmw

    rogbmw Member

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    It is a noise from 5 - 30mph. Not the balloon squeal type noise I have heard on others.
     
  5. rogbmw

    rogbmw Member

    Joined:
    Feb 10, 2012
    Messages:
    810
    Location:
    Central Florida
    ...I now...I know...;)
    I was speaking to the Tesla representative, and we were talking about customers. He said that they are starting to see 2 distinct groups...those of us (like you and me) who have been around and are committed to the brand, and the second group which is the people who just want a car with the latest and greatest things.
     

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