Tesla service requiring new tires to get service

[TespaceX]

Anyone know what the Tesla policy is for getting service work done?

I brought my car back in because of loud squeaking and creaking noises over every bump and steering wheel turn since a few weeks ago when Tesla changed out most of the front suspension components. However, this time, they refused to take the car for a test drive around the block, and consequently, not taking a look at the issue.

Their reason being that my front tires are between 4/32 and 5/32 of tread depth. I mean, it’s not even close to the west bars.

So, how come they took my car in last time I was there just a few weeks ago?

I’m at a loss for words and not sure who to speak with about this. The service manager, two techs, my service advisor, and the front attendant who checks in cars in total spent at least 20 minutes discussing my tires.

Like literally, the sound of my suspension is enough that they can replicate it while driving around their parking lot into the shop.

Edit: Tires are OEM Goodyear Eagle F1 tires (yea, not a new X).

 

[ATPMSD]

The tires are legal. Have them show you the written policy they are following and when they don’t have one, have them put the reason in writing or, better yet, video the conversation.

 

[glide]

The minimum legal limit is 2/32. But Tesla may very well refuse to drive it if they are down to 4/32. Those tires are not safe on wet roads.

 

[ATPMSD]

Those tires are not safe on wet roads.

LOL, ever hear of the California drought?

 

[TespaceX]

The minimum legal limit is 2/32. But Tesla may very well refuse to drive it if they are down to 4/32. Those tires are not safe on wet roads.

Do you see all that rain water on the tires (parked at the Tesla center when this picture taken)?

 

[glide]

Do you see all that rain water on the tires (parked at the Tesla center when this picture taken)?

Jesus. The bottom line is 4/32 can be unsafe to drive and Tesla doesn’t want to deal with the liability. Not sure why you seem surprised by this.

 

[TespaceX]

Jesus. The bottom line is 4/32 can be unsafe to drive and Tesla doesn’t want to deal with the liability. Not sure why you seem surprised by this.

Yea, it’s unsafe to drive with 4/32 tread depth.
Who knows when that tire will pop and explode while driving around the service center neighborhood where the max speed limit at any point is 30mph. In sunny 75 degree weather.

So, you change your tires when it gets down to 6/32 or so? Lol.

 

[glide]

Yea, it’s unsafe to drive with 4/32 tread depth.
Who knows when that tire will pop and explode while driving around the service center neighborhood where the max speed limit at any point is 30mph. In sunny 75 degree weather.

So, you change your tires when it gets down to 6/32 or so? Lol.

I don’t know why you’re arguing with me. Go argue with Tesla.

You asked why they won’t service your vehicle. That’s probably why.