About the whole loaner thing..... This was initially a bit of a let down with Tesla (though it was something I was prepared for from reading these forums). Especially after 15 years of dealing with my local BMW dealer, one of the largest at least in this region if not nationally, and with a very nice and extensive loaner fleet.
In 15 years they basically never refused me loaner, and often had some pretty cool cars too, and the cars were usually pretty new.....
..that is until this last week when I tried to schedule an oil change for the first time in a year and was essentially told that they are no longer offering loaners for shorter services (less than a day) and would instead be happy to provide Uber credits. Also apparently their complementary car washes (which were discontinued due to Covid) will likely never be coming back. Is seems due to market conditions they have essentially had to liquidate their loaner fleet and no longer have enough cars to provide.
This was by far the most generous dealer I'd ever dealt with (many others in this area had already started scaling back on perks even pre-Covid). So it seems now they are at best on par with Tesla, and actually may be a few steps behind since at least with Tesla many things can be addressed by mobile service where I'd never have to leave the house to begin with.
So don't feel too bad about the whole no same-day loaner thing
. While I'm sure everyone probably would have preferred if things had gone the other way (where Tesla would slowly work its way up to restoring same day loaner service). It seems instead the rest of the luxury car market may gradually be backsliding to Toyota/Honda/Nissan levels of service probably both due to rising costs and the fact that they simply don't need to try too hard to sell cars anymore these days.
