This is terrible....my car was 1 week old and I waited 7 weeks for an appointment. They have now had my new X for 3 weeks and numerous calls have met the response that they are waiting for parts. Buying a $130K vehicle, I for one, expected a higher level of response to fit and finish issues, and certainly a better turn around time on fixing things. I love my new car and make exceptions when I look at the Tesla approach, but it sure pains me to deal with this service issue. I know they claim being overwhelmed, but they are selling cars at break neck speeds and now have nearly 400K people waiting for the new Model 3. What level of service will we receive once that happens??