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Tesla Shop Orders

Kotton

Member
May 27, 2020
30
2
Vancouver
Anyone have any experience with delivery when ordering from the tesla shop? Ive recently order my car mats and NEMA adaptor last week and still do not have any information that they have shipped. It also says tracking unavailable.
 
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kacper244

Member
May 19, 2020
13
1
New Jersey
From what I have gathered they do not send tracking info, they might not even send you an order confirmation. I ordered the front trunk mat last Saturday and got no emails but I did get an email from FedEx letting me know that there is a package coming next week. It looks like it's from Tesla.
 

andygor

Member
Jun 3, 2020
5
1
Toronto
Anyone have any experience with delivery when ordering from the tesla shop? Ive recently order my car mats and NEMA adaptor last week and still do not have any information that they have shipped. It also says tracking unavailable.

I am in Ontario, Canada.
 

andygor

Member
Jun 3, 2020
5
1
Toronto
Sorry, hit send too quickly. I ordered a CHADEMO adapter. No tracking numbers and no email. Magically showed up at my condo via Fedex
 

JHamCell

Member
Jun 5, 2020
11
1
VILLA RICA, GA
From what I have gathered they do not send tracking info, they might not even send you an order confirmation. I ordered the front trunk mat last Saturday and got no emails but I did get an email from FedEx letting me know that there is a package coming next week. It looks like it's from Tesla.

That was my experience too.
Order confirmation email, then an email from FedEx:
Hi, your package from Parts Distribution Center Lath is on its way.
 

Smytty

Member
Mar 3, 2020
39
34
Ottawa, ON
Definitely seems to be a US or Canada situation. US seems to get shipping confirmation etc. i wonder why.
I’m Canadian and I live in Colorado (for another month before I move back) and everything is delivered much faster in the US. I moved here from Toronto and things were usually delivered faster in Toronto than when I lived in Ottawa. I think It has to do with how close you are to a warehouse, and whether your stuff has to go through customs.
Additionally, USPS actually delivers pacakages. on the weekends Canada post? Yeah right...
 
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skgolf91

Member
Nov 21, 2019
161
81
NJ
I have ordered a few items in the past and got the emails about shipping right away within one day. But I still haven't gotten anything about shipping for the key fob that I ordered on 6/3 yet..
 

pad1136

Member
Jun 8, 2020
6
1
dfw
I ordered the wheel cap kit and a 14-50 adapter on 6/3, it shipped 6/4 and arrived 6/9 via fedex (CA to TX). No emails and no tracking info showed up in my account.
 

skgolf91

Member
Nov 21, 2019
161
81
NJ
well, my key fob showed up yesterday 6/10 without any notice.. no shipping info or notification.. oh well..

I have ordered a few items in the past and got the emails about shipping right away within one day. But I still haven't gotten anything about shipping for the key fob that I ordered on 6/3 yet..
 

ScottyT347

New Member
Jun 9, 2020
4
4
Montgomery, IL
Ordered yesterday... got this today
upload_2020-6-12_11-29-44.png
 

brandonc85

Member
Mar 8, 2020
94
70
Las Vegas
Ordered a 14-50 adaptor yesterday.

got multiple confirmation emails, followed by a tracking number this morning with a delivery scheduled Friday. They have amped up the service!
 

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