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Tesla Shop Orders

Discussion in 'Model 3: Ordering, Production, Delivery' started by Kotton, Jun 6, 2020.

  1. Kotton

    Kotton Member

    Joined:
    May 27, 2020
    Messages:
    30
    Location:
    Vancouver
    Anyone have any experience with delivery when ordering from the tesla shop? Ive recently order my car mats and NEMA adaptor last week and still do not have any information that they have shipped. It also says tracking unavailable.
     
    • Like x 1
  2. kacper244

    kacper244 Member

    Joined:
    May 19, 2020
    Messages:
    13
    Location:
    New Jersey
    From what I have gathered they do not send tracking info, they might not even send you an order confirmation. I ordered the front trunk mat last Saturday and got no emails but I did get an email from FedEx letting me know that there is a package coming next week. It looks like it's from Tesla.
     
  3. andygor

    andygor Member

    Joined:
    Jun 3, 2020
    Messages:
    5
    Location:
    Toronto
    I am in Ontario, Canada.
     
  4. andygor

    andygor Member

    Joined:
    Jun 3, 2020
    Messages:
    5
    Location:
    Toronto
    Sorry, hit send too quickly. I ordered a CHADEMO adapter. No tracking numbers and no email. Magically showed up at my condo via Fedex
     
  5. JHamCell

    JHamCell Member

    Joined:
    Jun 5, 2020
    Messages:
    11
    Location:
    VILLA RICA, GA
    That was my experience too.
    Order confirmation email, then an email from FedEx:
     
  6. Kotton

    Kotton Member

    Joined:
    May 27, 2020
    Messages:
    30
    Location:
    Vancouver
    How long would you say it took?
     
  7. JHamCell

    JHamCell Member

    Joined:
    Jun 5, 2020
    Messages:
    11
    Location:
    VILLA RICA, GA
    Ordered 5/25 arrived 6/2.
    Gen 3 home charger and homelink garage door opener.
     
    • Like x 1
  8. Mattopotamus

    Mattopotamus Member

    Joined:
    Jun 7, 2020
    Messages:
    309
    Location:
    Atlanta
    I ordered an adapter yesterday and it shipped out yesterday.
     
  9. Smytty

    Smytty Member

    Joined:
    Mar 3, 2020
    Messages:
    38
    Location:
    Colorado Springs, CO
    Same here. I an adapter ordered today, it shipped today and I got a FEDEX tracking number.
     
  10. Jeffgtx

    Jeffgtx Member

    Joined:
    May 20, 2014
    Messages:
    316
    Location:
    West coast
    Definitely seems to be a US or Canada situation. US seems to get shipping confirmation etc. i wonder why.
     
  11. Smytty

    Smytty Member

    Joined:
    Mar 3, 2020
    Messages:
    38
    Location:
    Colorado Springs, CO
    I’m Canadian and I live in Colorado (for another month before I move back) and everything is delivered much faster in the US. I moved here from Toronto and things were usually delivered faster in Toronto than when I lived in Ottawa. I think It has to do with how close you are to a warehouse, and whether your stuff has to go through customs.
    Additionally, USPS actually delivers pacakages. on the weekends Canada post? Yeah right...
     
    • Like x 1
  12. Roadrash

    Roadrash Member

    Joined:
    Jun 7, 2020
    Messages:
    23
    Location:
    California
    I just had placed three orders in the last two weeks, each shipped out quick. None ever said shipped or provided tracking numbers.
     
  13. FanBoy0427

    FanBoy0427 Member

    Joined:
    May 31, 2020
    Messages:
    9
    Location:
    Connecticut
    ordered all weather floor liners recently, received FedEx tracking in 1 day but Tesla site never provided a tracking #
     
  14. wtoh

    wtoh Member

    Joined:
    May 31, 2020
    Messages:
    15
    Location:
    Vancouver, Canada
    I ordered a wheel cap kit and got a shipping confirmation with the tracking details.
     
  15. skgolf91

    skgolf91 Member

    Joined:
    Nov 21, 2019
    Messages:
    159
    Location:
    NJ
    I have ordered a few items in the past and got the emails about shipping right away within one day. But I still haven't gotten anything about shipping for the key fob that I ordered on 6/3 yet..
     
  16. Aleks0404

    Aleks0404 Member

    Joined:
    Mar 16, 2020
    Messages:
    87
    Location:
    London Ontario, Wels Austria, Belgrade Serbia,
    ordered a Wall Charger and they send me tracking info the next day, Arrived at my location within a couple days (London Ontario)
     
  17. pad1136

    pad1136 Member

    Joined:
    Jun 8, 2020
    Messages:
    6
    Location:
    dfw
    I ordered the wheel cap kit and a 14-50 adapter on 6/3, it shipped 6/4 and arrived 6/9 via fedex (CA to TX). No emails and no tracking info showed up in my account.
     
  18. skgolf91

    skgolf91 Member

    Joined:
    Nov 21, 2019
    Messages:
    159
    Location:
    NJ
    well, my key fob showed up yesterday 6/10 without any notice.. no shipping info or notification.. oh well..

     
  19. ScottyT347

    ScottyT347 New Member

    Joined:
    Jun 9, 2020
    Messages:
    4
    Location:
    Montgomery, IL
    Ordered yesterday... got this today
    upload_2020-6-12_11-29-44.png
     
  20. brandonc85

    brandonc85 Member

    Joined:
    Mar 8, 2020
    Messages:
    94
    Location:
    Las Vegas
    Ordered a 14-50 adaptor yesterday.

    got multiple confirmation emails, followed by a tracking number this morning with a delivery scheduled Friday. They have amped up the service!
     

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