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Tesla Stores

Kipernicus

Model S Res#P1440
Dec 2, 2009
1,256
139
Belmont, CA
Tesla Hires Apple, Gap Veteran to Revolutionize Car Buying Experience

PALO ALTO, Calif.--(BUSINESS WIRE)--Tesla Motors (TSLA) today announced that it has hired former Apple and Gap executive George Blankenship as Vice President of Design and Store Development. Blankenship will build Tesla’s retail strategy and network.


“George has a record of building customer-focused stores that revolutionize their industries, and he does it on time and on budget,” said Tesla CEO Elon Musk. “Tesla will have the best retail experience in the auto industry as we continue to grow and prepare to launch the Model S.”
 

Kipernicus

Model S Res#P1440
Dec 2, 2009
1,256
139
Belmont, CA
Turn Black Friday Green at Tesla Menlo Park

Got an email from Denisse at Tesla last night inviting us to the Menlo Park showroom to see the Model S, Nov 26-27, 10am to 5pm.

Turn Black Friday Green at Tesla Menlo Park
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the latest blog from Mr. Blankenship (Stop In. Go Electric. | Blog | Tesla Motors) states that they will definitely use the concept of separate service centers to broaden their support.

George Blankenship said:
The strategy of placing stores in high-traffic areas and Service Centers in central, easily accessible locations will be rolled out as we ramp up to Model S production.
 

Doug_G

Lead Moderator
Global Moderator
Apr 2, 2010
17,888
3,410
Ottawa, Canada
the latest blog from Mr. Blankenship (Stop In. Go Electric. | Blog | Tesla Motors) states that they will definitely use the concept of separate service centers to broaden their support.

It makes a lot of sense. Zoning regulations in many cities don't allow automotive service shops in prime locations - the rules were written for dirty ICE cars.

So you split it. Put the retail store in a swanky prime downtown retail location. Put the service locations in some industrial park or auto mall in the 'burbs near a big highway, where rents are cheap, zoning isn't an issue, traffic isn't as congested, and customers can get to it easily.
 
It makes a lot of sense. Zoning regulations in many cities don't allow automotive service shops in prime locations - the rules were written for dirty ICE cars.

So you split it. Put the retail store in a swanky prime downtown retail location. Put the service locations in some industrial park or auto mall in the 'burbs near a big highway, where rents are cheap, zoning isn't an issue, traffic isn't as congested, and customers can get to it easily.

Am wondering, if this is how they will deal with the issue of places like Texas where they can't open a store there because it's owned by the manufacturer. At least they will be able to service them locally even if they can't sell them there ...
 

doug

Administrator / Head Moderator
Administrator
Nov 28, 2006
17,021
1,202
SF Bay Area
Am wondering, if this is how they will deal with the issue of places like Texas where they can't open a store there because it's owned by the manufacturer. At least they will be able to service them locally even if they can't sell them there ...
That's interesting. I wonder where the line is drawn (legally) between sales and service. For instance, certainly a service center (i.e. repair shop) can sell parts. Can they sell upgrades? Can a car sold via the internet or out-of-state Tesla store be delivered at a service location?




[N.B. Last several posts moved from here.]
 
Just out of curiosity, why are they still opening new stores in the US (e.g. Park Meadows) when that other thread is saying that they only have a handful of cars left to sell in the US? Shouldn't they wait until they are closer to the model S launch?
 

TEG

Teslafanatic
Moderator
Aug 20, 2006
22,031
9,340
Keep selling Model S pre-order deposits even before production starts? (Although the existing wait list means that new 'customers' could be waiting quite a bit.) Also, I recall some mention about Tesla going out and buying used Roadsters then refurbing and reselling them. So maybe the stores will have a trickle of updated Roadsters to (re)sell ?
 

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