Tesla Theater blank screen

[morepower]

I recently noticed when I switch to Tesla Theater I am presented with a blank screen. I have tried the scroll wheel reboot but same results. I am on Firmware version 2021.4.18.3.

Anyone else with this same problem?

 

[smf72]

No joke having this issue in Plaid with 25.5. Do you have TuneIn mine is also not working. Everything else is fine.

 

[morepower]

TuneIn works most of the time but some times skips to the next song before the end of the current song.

 

[Wooloomooloo]

Yes exact same issue on Model 3. Reboot solved nothing.

 

[croman]

Same issue. 2021.18.2. MCU2 features lost which is annoying.

 

[smf72]

Yes exact same issue on Model 3. Reboot solved nothing.

@Wooloomooloo What version on you are on your 3. This is so annoying. Reboot didn't fix the Plaid either. My 3 seems to be fine.

 

[Wooloomooloo]

@Wooloomooloo What version on you are on your 3. This is so annoying. Reboot didn't fix the Plaid either. My 3 seems to be fine.

2021.4.18.2

It didn't break when that was installed on June 8th, it broke about 2 weeks ago.

 

[morepower]

Well I guess I can feel better not being the only one with this problem. Always two steps forward and one step back with Tesla F/W....or is it two steps back and one forward?

 

[croman]

Mine just started working. No software update. Rebooting several times didn't fix it. Guess it needed some time to itself....

 

[morepower]

Ohh, this is something new. It only works when it feels like it.

 

[Darmie]

Well I guess I can feel better not being the only one with this problem. Always two steps forward and one step back with Tesla F/W....or is it two steps back and one forward?

Ain't that the truth.

 

[Andre11conti]

I recently noticed when I switch to Tesla Theater I am presented with a blank screen. I have tried the scroll wheel reboot but same results. I am on Firmware version 2021.4.18.3.

Anyone else with this same problem?

View attachment 687477

Same here on Tesla model 3 Sr+, tried reboot but same problem.

 

[Wooloomooloo]

And today it’s back!

 

[smf72]

And today it’s back!

Nothing is working in my Plaid.....no TuneIn no Theater and no Spotify. Getting old on a new car.

 

[Wooloomooloo]

Nothing is working in my Plaid.....no TuneIn no Theater and no Spotify. Getting old on a new car.

I was messing around with the media this morning seeing what worked and out of nowhere it started working. I didn’t reboot and there was no software update. I can’t explain it.

I originally thought it was just the single core Intel Atom being a piece of garbage but if it’s happening on your Plaid, it seems like it’s a service issue. I have a 2018 P3D and it has Premium connectivity, perhaps the servers are confused about who has what kind of connectivity. What you’re describing seems like the features you would expect from that are missing. Does the cat say you have Premium connectivity in the Abkut section?

 

[smf72]

I was messing around with the media this morning seeing what worked and out of nowhere it started working. I didn’t reboot and there was no software update. I can’t explain it.

I originally thought it was just the single core Intel Atom being a piece of garbage but if it’s happening on your Plaid, it seems like it’s a service issue. I have a 2018 P3D and it has Premium connectivity, perhaps the servers are confused about who has what kind of connectivity. What you’re describing seems like the features you would expect from that are missing. Does the cat say you have Premium connectivity in the Abkut section?

Yes I have checked and have premium connectivity. Brand new car. Not sure what it could be ?

 

[GordonVanDyke]

Same issue, 2020 M3LR and premium connectivity. Also rebooted with no change and connected to my mobile with hotspot and same issue. Only theater doesn’t work, Spotify is fine.
Side note, abettertheater.com will no longer go into fullscreen.

 

[Wooloomooloo]

Yes I have checked and have premium connectivity. Brand new car. Not sure what it could be ?

Has it ever worked?

I would log a ticket via the App.

 

[smf72]

For what's it worth theater options can be opened via voice command

 

[danduv]

Same issue here. 21 Model Y SR. Theater is empty. Everything else works fine.