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Tesla to Start Producing 10-30 and 6-50 Again
- Thread starter supratachophobia
- Start date
Wow. you are being incredibly stubborn on this "vendor" point. People buy adapters from other regular people all the time. If you sold your adapter to someone at a Tesla meet or something, would you now be responsible for finding that person to complete the recall?
I wrote to Tesla about the NEMA 14-30 I got through @supratachophobia (thought I didn't mention him by handle or real name) and the NEMA 10-30 that I bought from the Tesla online store before I took delivery of my car. I asked them to put me on the replacement list for both adapters. Didn't get anything back except an auto-acknowledgement, will report results back when I hear them.
Bruce.
SageBrush
REJECT Fascism
If I was sent a replacement adapter by Tesla and I could contact the person who bought the adapter from me, I would.
If I bought an adapter and knew who I bought it from, I would contact them for the replacement.
I would even take the (apparently) extra-ordinary step of searching my email or google for contact information.
I would not call Tesla and lie, in hopes of forcing them to supply me an adapter.
I would not spend time writing letters to regulatory authorities instead of just contacting supratachophobia for a replacement he will receive from Tesla.
CmdrThor
Active Member
Tesla obviously didn't think this recall through from the beginning, but when confronted about it they will most likely do the right thing.
I'm definitely looking forward to seeing whether the adapters they bring back as replacements will also be sold eventually.
I'm definitely looking forward to seeing whether the adapters they bring back as replacements will also be sold eventually.
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I probably shouldn't continue this argument, but you can't fathom a scenario where you only have a email contact for someone and they don't respond or your email bounces? Or you buy an adapter from someone in person at a Tesla meetup, and you have zero contact info?
Tesla has to provide an avenue for those folks to get their adapters replaced. I saw an article that 7000 adapters were involved, so I am sure a few people willfall into this scenario.
All they need to do is offer the ability to cross-ship a replacement. I order a replacement 10-30 and provide a credit card. I have 30 days to return the defective 10-30 or my card is charged.
SageBrush
REJECT Fascism
Sure, and I would expect Tesla to trust that the customer was in a bind and not simply being a lying, lazy schmuck.
Gizmotoy
Active Member
It's really confusing how Tesla is handling this. I have both a 10-30, which I use every day, and a 14-30. I bought both directly from Tesla, though I got mine at the Fremont SC, not online. I didn't receive a recall email. It's not clear if I need to take action to get on a list, or if they know what I have. Will have to talk to the SC when I'm in for service next week.
SageBrush
REJECT Fascism
Supratachophobia will be sent ~ 30 adapters by Tesla. He should send them to the people who bought a possibly defective adapter from him. If he wants to charge a dollar or three for shipping, fine.
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So you know for a fact that Tesla is going to send him ~30 adapters? They might, they might not. (My guess is they won't, at least not unless he asks them to.)
In any case, that would be Teslas problem for not sending the adapters to the current owners. (Recalls are completely outside the warranty process/requirements.) If I had a warranty issue with my 14-30 adapter I would expect to have to go through supratachophobia, and would be SOL for my 10-30 that I don't have contact information for.
SageBrush
REJECT Fascism
That IS what the Tesla letter said. If it turns out to not work out that way then go to plan B.
OK, I certainly haven't seen a letter that said that. I have seen one that said: "If you have one of these NEMA 14‑30 adapters and regularly use it, you will receive a replacement from us within the next couple of weeks." They use singular: one/a.
@supratachophobia Can you confirm what the email/letter you got said? Did it say anything about you getting multiple replacement adapters?
SageBrush
REJECT Fascism
U
Uhhh, it's like 14 bucks to ship and 4.50 for the box and packing......
SageBrush
REJECT Fascism
I shipped an iPhone on Monday from Colorado to IL for $4.16. Admittedly only 1st class, so it will take 3 days to reach the destination. Even Tesla only charges $7, and that is quite the upcharge.
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Well they didn't actually say that he would get multiple, and it was likely a "canned" response. So we don't know for sure what will happen.
Tesla charges 20 bucks.
Edit: I see the $8 option now. Not that I feel a need to justify anything to you specifically, but shipping from the Midwest to California didn't have that low of a price for a box. Maybe they did for an envelope, but i opted for a small box just to be safe.
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