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Tesla trying to charge me for front suspension repair

Discussion in 'Model S: Driving Dynamics' started by hemants, Feb 15, 2017.

  1. hemants

    hemants Member

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    Dec 13, 2014
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    Location:
    toronto
    Parts list includes

    washer
    nut
    bolt
    fr susp aft link assy


    Should this be covered by a TSB?
     
  2. rypalmer

    rypalmer Member

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    Are you within warranty?

    What is a TSB and why would it matter?
     
  3. Max*

    Max* Banned

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    Technical Service Bulletin. Car manufacterers create them for things that they know are wrong with their cars to get fixed.

    Typically TSBs only get applied under warranty. If you're under warranty, it should be free, if not, it shouldn't.

    OP, is there a TSB out for your specific problem?
     
  4. ecarfan

    ecarfan Well-Known Member

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    For someone to provide a useful answer to your question, you need to provide more information.

    When did you purchase your car? New or CPO? How many miles? What was the nature of the problem that necessitated installing those parts?

    Information, please.
     
    • Like x 4
  5. demundus

    demundus Member

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    Do you happen to drive on dirt roads alot? o_Oo_Oo_Oo_O
     
    • Funny x 1
  6. hemants

    hemants Member

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    What tesla is telling me is that control arm bushings are worn

    The tsb pertains to control arm issues

    The parts list recommended have a lot of overlap.
     
  7. Az_Rael

    Az_Rael Supporting Member

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    TSBs are typically only covered under warranty. So if your car is out of warranty, then you will probably have to pay for the TSB fix.

    Is your car still under warranty?
     
  8. TexLaw

    TexLaw Member

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    I'm afraid I must echo the others. If it's not a recall or a warranty repair, it's on you.
     
  9. demundus

    demundus Member

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    You haven't told us your mileage, CPO, original owner, private party, etc... those details help us understand your situation better. If you're out of warranty, a TSB doesn't matter. If you're in warranty it's a document that guides a warranty repair
     
  10. hemants

    hemants Member

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    Out of warranty. Guess I'm out of luck.
     
  11. Akikiki

    Akikiki A'-Lo-HA ! y'all

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    In my experience, I find the folks at the service center to be quick to tell me if they can handle anything under warranty. I don't even need to ask them. I've not had to question if something was, they are first to tell me if they can. I believe if they could have covered your repair under warranty, they would immediately and let you know they could. Its a totally different service experience that the traditional auto dealership mentality.
     
    • Like x 1
  12. RichardD

    RichardD Supporting Member

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    Often times if you ask nicely and prepare your case, they will do everything in their power to help you. Hope you can find a way to get it covered.
     
    • Like x 1
  13. Tam

    Tam Active Member

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    Did you get your car new? Did you ever bring it in for inspection/service... before it ran out of warranty?
     
  14. hemants

    hemants Member

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    I bought second hand. Looks like the TSB was performed in January 2014 but the control arms were not replaced.
     
  15. AmpedRealtor

    AmpedRealtor Well-Known Member

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    Does the extended warranty offer coverage for TSBs?
     
  16. Tam

    Tam Active Member

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    Extended Warrant should but only if you could only get it if didn't buy CPO from Tesla and when you bought it from third party, that third party must paid up for Extended Warrant in advance so it can be transferred to you at the time of sales.
     
  17. HankLloydRight

    HankLloydRight Fluxing

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    They've changed the rules, and now second owners can buy the ESA after private party purchase.
     
    • Like x 1
  18. Gizmotoy

    Gizmotoy Active Member

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    Was it the same issue in 2014? If so, one argument for coverage was that the underlying cause was never fixed, resulting in the current failure. You might be able to push for a goodwill fix based on that.

    But you didn't post many details on what you're experiencing now, nor what happened in 2014, so it's hard to say.
     
  19. hemants

    hemants Member

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    Details :

    TSB : Washer and nut replace, knuckles and suspension link assembly if necessary

    Current Problem : Washer, Nut, Bolts, link assembly
     
  20. TSLA Pilot

    TSLA Pilot Member

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    Have to concur with others: a more informative post would be useful.

    Cost to repair?

    Miles on the car when you purchased it and now?

    Symptoms?

    Thx.
     

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