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Tesla trying to charge me for front suspension repair

Discussion in 'Model S: Driving Dynamics' started by hemants, Feb 15, 2017.

  1. Tam

    Tam Well-Known Member

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    I am very impressed with the new policy! Thanks for the update.
     
  2. supratachophobia

    supratachophobia Active Member

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    To be fair, those control arms are known to wear out early and there are a lot of owners one here that have complained about that.
     
  3. hemants

    hemants Member

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    Dec 13, 2014
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    toronto
    Interesting twist. Took my car to another (non Tesla) mechanic to have a look at the front control arms and was told they are fine. Nothing wrong with them.

    It does make me wonder whether Tesla dealerships are accustomed to 'overtreatment', especially for cars under warranty.
     
  4. TexasEV

    TexasEV Well-Known Member

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    Tesla doesn't have dealerships.
     
  5. hemants

    hemants Member

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    I wonder what incentives are in place for Service Centers to over-treat.
     
  6. 3mp_kwh

    3mp_kwh Active Member

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    They over-treat, to the extent MCU's fail and people pay ~$5k to replace what is sometimes speculated to be rebuilt/refurb units. Over-treatment on the control arms is arguably worth it.

    The control arms got better around the time AWD showed up, I think. They're jointed, instead of rubber bushed. I'd happily pay the ~$500, to swap those parts even if not worn. I think Tesla should sell them direct to customers. What you describe does not sound like the ball joint in the upper A-arm, that caused a suspension to disconnect last ~June (dirt roads).
     

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