From the article, an ex-employee was quoted saying:
Yep, and I got one or two of those calls from Las Vegas Tesla sales people, telling me exactly that, about the $7500 Federal Tax Credit ending soon (I am so sick of hearing about it frankly) and I ought to get my Model 3 and why haven't you yet I mean you've had your reservation since, let's see--"March 31, 2016"--we both said in unison. I told him I simply don't care about the tax credit, and I am sitting this Model 3 craze out until the State of New Mexico gets a Tesla store and service center, even just one, so that we don't have a two-Tesla household with the closest service center 400 miles away, the risk for us just feels too high, considering how much service my S has required over the years. So the sales guy said "well there's no point in us holding on to your $1000 reservation anymore because it's not needed" and I said "okay well how fast can I get it back" and he gave me all these different options including a gift card (!? hell no) and I said I look I just want a check and he said oh well that is the slowest method, like up to 60 days' wait. So I said well hold on to the reservation a little longer as we still wanna buy the car but we're waiting, like I said, and also, we wanna see Tesla pump out 300,000 or 400,000 3's out of the factory before we get one, just to make sure Tesla's worked out a lot of the glitches, again given the number of issues, most admittedly minor, but all requiring service (including multiple drive units and replacement of the entire DC charging system). The sales guy, his talking points exhausted, surrendered, and we said bye and that was that. I still eagerly await getting a 3 but we're sitll in waiting mode. I wonder how many other people Out There are in a similar situation--absolutely positively getting a 3 eventually, especially if they're already an S owner, but taking their sweet old time (which is driving Tesla crazy).
[I will add that it blows my mind that a brand-new 100kWh Model S, with dual motor, 2nd gen seats, all the latest whistles and bells and a 300+ mile range, now costs LESS than my ancient, pre-parking-sensors-let-alone-Autopilot-etc Model S85 did in 2013. So it is extreeeeeeeeemely tempting to finally replace my Model S which hits 95000 miles tomorrow, with a spanking new "faster, cheaper, better" S... the heck with the 3!

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