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No. There's that famous quote from Elon on a previous CC about how nobody should have any doubt about M3 production reaching 10k/wk by the end of 2018. There are multiple reasons why that hasn't come to pass, but my point was that they simply decided 10k/wk just from Fremont is not necessary, and it's more efficient to have a more uniform worldwide geographical distribution of production.
UGH! Nothing about addressing one customer getting emails from 50 Tesla people, half of whom are no longer with the company by the time you actually see something.
My god, what do you want to hear on this conference call, groveling? A personal recounting of grievances for every last person who's complained and then a personal apology and self-flagellation?
HAHAHAHA can't share details about future products. Sorry but I am willing to bet more range cars coming in April! You can hear it in his voice. Although I was surprised that they have no plans to switch to 2170s.
My god, what do you want to hear on this conference call, groveling? A personal recounting of grievances for every last person who's complained and then a personal apology and self-flagellation?
No. How about something like "We're going to use ZenDesk" to manage customer communications? Or "we're building an internal system to make sure customer communications are streamlined?
I can only assume you have 0 experiences interacting with Tesla customer communications. Because pretty much everyone who ever has understands the problem.
No. How about something like "We're going to use ZenDesk" to manage customer communications? Or "we're building an internal system to make sure customer communications are streamlined?
I can only assume you have 0 experiences interacting with Tesla customer communications. Because pretty much everyone who ever has understands the problem.
Then the question should have been about communications, not service.
And yes, I've communicated with Tesla plenty. And yes, it definitely can use improvement. But I'm not going to hold my breath until I turn blue because of this.
My god, what do you want to hear on this conference call, groveling? A personal recounting of grievances for every last person who's complained and then a personal apology and self-flagellation?