Placed my order on 10/16 for a new inventory MS SR black/black 21” with a VIN.
Was told 7-14+ days for delivery. Inquired about a delivery update and received this reply today.
“I regretfully inform you that appears that the vehicle you had purchased on the inventory site had significant issues and thus was unmatched from your account by my logistic team since it was sent to a vehicle refurb center, I apologize for the inconvenience this is going to cause.
There is currently no other vehicles that are Standard Range Model S's, so the reason for my email is to see if you would want to either move forward with a more expensive Long Range Model S, Model 3, or to submit a cancellation request.
Please let me know what you would like to do, and again, I do apologize.”
how do I handle this one?
Any advice is much appreciated
thanks
Was told 7-14+ days for delivery. Inquired about a delivery update and received this reply today.
“I regretfully inform you that appears that the vehicle you had purchased on the inventory site had significant issues and thus was unmatched from your account by my logistic team since it was sent to a vehicle refurb center, I apologize for the inconvenience this is going to cause.
There is currently no other vehicles that are Standard Range Model S's, so the reason for my email is to see if you would want to either move forward with a more expensive Long Range Model S, Model 3, or to submit a cancellation request.
Please let me know what you would like to do, and again, I do apologize.”
how do I handle this one?
Any advice is much appreciated
thanks