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Tesla V10 software update rollout: post here if you are still waiting

Discussion in 'Model 3' started by BobAbooey, Sep 15, 2019.

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  1. whatthe2

    whatthe2 Active Member

    Joined:
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    Location:
    Denver, CO
    Yet they allow you to schedule a service appointment and chose Software Update via the app, so I’m guessing they don’t mind people using the function.
     
  2. bob_electric

    bob_electric Member

    Joined:
    Jul 17, 2019
    Messages:
    6
    Location:
    Montreal
    I took delivery of my M3 LR a week ago. Was on V9 and still havent got the update. I'm in Montreal.

    I don't have wifi most of the time... so hopefully they would push the update notification thru LTE. I'll just go connect to WiFi for the update.
     
  3. Leonani

    Leonani New Member

    Joined:
    Oct 28, 2019
    Messages:
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    Location:
    NJ
    Picked up my M3 last Tuesday, still no update.
     
  4. Evan1701

    Evan1701 Member

    Joined:
    Sep 3, 2019
    Messages:
    18
    Location:
    Salem, Virginia
    I'm on day 9 of ownership and still have not received an update, so the theory that Tesla waits until after the return period to send updates is out. I sent in a service ticket a few days ago, and received this response yesterday:

    "Hello Evan,

    I would be happy to help with your inquiry about software updates! I have reviewed the data for your car's software and have found no errors. We release software updates in batches so that we can thoroughly test each update with every configuration of car, and often release new updates slowly over time.

    Once your car has an available update, a notification will display on your touchscreen to install. In general, connecting your car to a strong WiFi signal as much as possible will help avoid any possible delays in receiving updates.

    Please let us know if there is anything else we can do to assist you in any way, and thank you for being part of the Tesla community!"

    So looks like I will need to keep waiting.
     
  5. MorrisonHiker

    MorrisonHiker S 100D 2021.4.11

    Joined:
    Mar 8, 2015
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    9,151
    Location:
    Colorado
    Our Model 3 with HW3 got v10 on 9/28/19 via wifi, the same day as our Model S with HW2.
     
  6. zannman

    zannman Member

    Joined:
    May 15, 2019
    Messages:
    128
    Location:
    Ohio
    I got updated to v10 out of 32.2.4 purgatory this morning.
     
  7. Dwhumans

    Dwhumans Member

    Joined:
    Oct 16, 2019
    Messages:
    8
    Location:
    Southern California
    Just got the v10 update today! It took exactly 2 weeks from taking delivery to receive and install it. Good luck to everyone still waiting!
     
    • Like x 1
  8. odingrey

    odingrey Member

    Joined:
    Sep 5, 2019
    Messages:
    33
    Location:
    Boulder, CO
    Got v10 last night 8 days after delivery.
     
  9. Probllama

    Probllama Member

    Joined:
    Jan 29, 2019
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    183
    Location:
    Colorado
    Same here, 5 days after delivery and got the update last night...
     
  10. Shamrock17

    Shamrock17 Member

    Joined:
    Oct 7, 2019
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    19
    Location:
    Chicago
    I got it last night but it took creating a service request. 17 days after delivery.
     
  11. neshyd

    neshyd New Member

    Joined:
    Oct 21, 2019
    Messages:
    1
    Location:
    Bay Area, CA
    I got v10 last night — this is about 5 days after taking delivery.
     
  12. 6502

    6502 Member

    Joined:
    May 1, 2019
    Messages:
    23
    Location:
    UK
    Still on V9. 37 days after delivery.
    A few weeks ago it updated itself from 2019.32.2.2 to 2019.32.2.4.
    It has since had 3 attempts to update further, each of which has left the car unchanged at 2019.32.2.4.
    Chat support just insist there's nothing wrong, v10 isn't available for my car, I've got to wait.
     
  13. bob_electric

    bob_electric Member

    Joined:
    Jul 17, 2019
    Messages:
    6
    Location:
    Montreal
    I got a notification for an update... 10 days after delivery. Now I need to find WiFi as I don't have it where I park.
     
  14. BobAbooey

    BobAbooey Member

    Joined:
    Oct 12, 2018
    Messages:
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    Location:
    usa
    try using ur phones hotspot maybe.. idk if that will work or not for an update
     
  15. whatthe2

    whatthe2 Active Member

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    Denver, CO
    It will work. I used my hotspot to download the update.
     
  16. Golfguy

    Golfguy New Member

    Joined:
    Nov 6, 2019
    Messages:
    1
    Location:
    Burnaby, BC
    I have not received the v10 update. Live in the Vancouver, BC area, anybody know how long it will take to get it?
     
  17. Gondi63

    Gondi63 Member

    Joined:
    Apr 26, 2019
    Messages:
    164
    Location:
    Tampa
    If this is your first update, it tends to take a little while until you get into the system.

    Note that the most recent update 36.x seems to be on hold.
     
  18. Joshan

    Joshan Member

    Joined:
    Jan 8, 2019
    Messages:
    516
    Location:
    Chicago
    Try toggling back and forth between the two settings on the download options. You may be able to grab the version on the other setting right away.
     
  19. TehBRD

    TehBRD Member

    Joined:
    Oct 19, 2019
    Messages:
    14
    Location:
    Dallas, TX
    Took delivery on 10/31, no updates yet. I just named it tonight, but it's been on the wifi when it's home, and it's on Advanced update.
     
  20. vulcandth

    vulcandth New Member

    Joined:
    Nov 6, 2019
    Messages:
    1
    Location:
    Florida
    Also took delivery on 10/31 for my m3 long range. Still stuck on 2019.27.103 it came with. Will update here when I get my update notification.
     
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