I've dealt with Tesla Approved Body Shop - Owings Mills Collision Center but now Tesla also has a body shop next door. Where would you go and why? Tesla's "service" sends my stress level to 11. between the lack of a phone number, updates, etc. stick with Safford or no?
We were directed to a local approved body shop here in ATL and I’ll tell you there attention to detail, normal customer service gestures like answer calls and keeping us updated through the entire repair process was well worth it. Did a video on the experience.
The place called me after the repairs. They made it right by me. Mistakes happen, long as people own up to them and fix it, we can all move on.