Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • We just completed a significant update, but we still have some fixes and adjustments to make, so please bear with us for the time being. Cheers!

Tesla wall connector gen3 overheating fix

njhtran

Member
Jun 11, 2020
354
125
Temecula
That's a strange coincidence that suddenly it started happening again to both mine and yours. I'm going to ask them to let me return my gen3 so that i can get something more stable like the gen2.
 

k05n

Member
Jul 5, 2020
5
1
Bay Area, CA
My Gen3 charger started to overheat this week. I couldn't figure out what the problem was. I have Firmware Version 0.8.54+g46f395de1d5760 installed. I'll have to call Tesa tomorrow morning to find out what is wrong.
 

disturbed932

Member
Apr 3, 2014
49
5
Huntsville, AR
  1. So charging was interrupted about 2 hours after being parked last night. The unit was definitely warm, but we have had it working at 48A without issue since 6/25 taking delivery. I unplugged, turned the breaker off and on, and tried again. The car would get up to 16 or 17A then drop all the way down to zero and go through this same cycle over and over. I think I eventually got it to work by getting in the car triggering the A/C then plugging in again? FWIW, I do have the latest firmware installed ending in 5760 via other threads. It stopped again three red blinks as I got into bed around 10pm, and I did the same thing to get it to finish to 90%.

    This morning, I manually pushed the SOC to 100% to see if there were any issues with three red blinks for high temperature. Went with no problem. Unit obviously didn't get as hot because the charge tapers at that high SOC and the wife had scheduled departure on.

    One interesting thing to note...according to Tezlab, my Y has or is now charging at 44mph...which is above the stated 42mph for the MY on the Wall Connector webpage. It's stated that only M3 charges at 44mph. Attached are screenshots of last night's charging when I finally got it to work.

    The real test will be tonight when the wife gets back home with about 60% SOC and we plug back in and the max 48A kicks in again and for how long it can go hopefully without getting the error. Should I be concerned and maybe setup mobile service appointment? We are in Arkansas in a typical hot garage like a lot of people but haven't had any problems until last night.


 

MorrisonHiker

S 100D 2021.4.12
Mar 8, 2015
9,203
8,338
Colorado
One interesting thing to note...according to Tezlab, my Y has or is now charging at 44mph...which is above the stated 42mph for the MY on the Wall Connector webpage. It's stated that only M3 charges at 44mph. Attached are screenshots of last night's charging when I finally got it to work.

The MPH numbers are calculated by taking Volts * Amps / (Wh/Mile). In that chart, it looks like Tesla used 274 Wh/mile at 48 Amps. If you were getting 44 MPH then your Voltage was probably around 251V instead of the usual 240V. For example, 240V * 48 Amps / 274 Wh/mile = 42.5 mile/hour. Working backwards, 44 mile/hour * 274 Wh/mile / 48 Amps = 251V.

If your car was really charging at 240V but Tezlab shows it charging at 44 MPH, then they might be using your actual Wh/mile average to calculate the approximate MPH charge rate.

BTW, it appears Tesla uses several different Wh/mile values in their charging table. Odd that they don't keep it consistent per vehicle.
 

AKTech.it

Member
Jun 2, 2020
201
120
Texas
I called in today and they got me set up with the charger on my wifi and then downloaded the updated firmware. Only one charge since but no issues.

They're closed right now until monday :'(

I just unplugged for about 10-20mins with the breaker off, started it back up and now charging normally...
 

vet757

Member
Jun 28, 2020
6
1
Virginia
Hi everyone first post here. I have a Model 3 Dual Motor bought it less than a month ago. Got the Gen 3 charger installed less than 2 weeks ago by a Tesla recommended electrician.

Im having the same problem. I had my electrician come over and he’s checked everything no issues with installation.
Didn’t have this problem until today. Now I can charge for more than 10 minutes before I get the interruption. My current firmware:
0.8.4+g8984eea7a4b342

I’ll keep you all posted.
 

ericj5

Member
Jun 13, 2020
25
51
Los Angeles, CA
Another me too post. My connector firmware is 0.8.4 and the car is on 2020.24.6.4.

I lowered the car charge setting to 32A and it’s at least able to charge now without stopping. Sounds like the firmware update is promising, but will have to wait till they’re open next week.
 

vet757

Member
Jun 28, 2020
6
1
Virginia
Another me too post. My connector firmware is 0.8.4 and the car is on 2020.24.6.4.

I lowered the car charge setting to 32A and it’s at least able to charge now without stopping. Sounds like the firmware update is promising, but will have to wait till they’re open next week.
Thank you for the suggestion. I lowered mine to 32A and it charged without issues.
 

smf72

Member
Aug 4, 2014
11
3
CT
Same issue here with Gen 3 charger and 2020 M3P. On a 60 amp breaker was flawless until about a week ago. Thank for the posts will call tomorrow !!!
 

Technupe

Member
Apr 19, 2018
50
10
Boston, MA
This just happened to me, shut off the breaker then found this thread. I'm going to leave it off overnight and call in the morning. It's also super hot today in Boston.
 

smf72

Member
Aug 4, 2014
11
3
CT
Just an update I am on the latest firmware for my Gen 3 charger see picture and I am still having issues at full 48A. No idea could the units all be bad?
 

Attachments

  • screenshot_115.png
    screenshot_115.png
    38.8 KB · Views: 41

smf72

Member
Aug 4, 2014
11
3
CT
Just to update everyone. Got off the phone with Tesla and they are sending out a new charger because even after the firmware update I am still having issues. Just an FYI !
 
  • Like
  • Informative
Reactions: zone121 and bhorn

RobotWizard

Member
Jul 13, 2020
7
6
Virginia
Just to update everyone. Got off the phone with Tesla and they are sending out a new charger because even after the firmware update I am still having issues. Just an FYI !

Same for me. Experiencing the same issues with 3 blinking red lights which indicates "high temperature detection". I've had the TWC since late April, and just started experiencing this issues over this weekend.
Got on the phone with support this morning, was on hold for roughly 10min, after that we started troubleshooting, they saw my TWC was up-to-date on firmware, they checked the logs, and in the end they decided on shipping a new TWC. Will have to send the old one back. Just FYI, the TWC has a four year warranty.
This is my first post on this site. Just joined today! :)
 
  • Helpful
  • Informative
Reactions: zone121 and bhorn

vet757

Member
Jun 28, 2020
6
1
Virginia
Update: I just got off the phone. They’re pushing the update to my charger.

I’m glad some of you are getting chargers but I honestly think this could be a different issue not a hardware issue. I truly hope the new charger fixes it but I don’t see what that would fix, unless they changed components in the last 3 weeks since my charger is brand new.

Looking forward to see if someone or Tesla find a fix. Thanks
 

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top