I took delivery of my MYP 2 weeks ago and dropped it off for service last week for some minor things like paint chips, steering wheel pleather had a wrinkle, and the driver door was rubbing the trim when opening/closing. I also discovered the jack points to be pretty banged up so added that to the list. The service advisor said he's never seen that before and wasn't sure what the fix would be since it's part of the battery module. He just called me and said they need to replace the whole battery module and he already created a service appointment 2 months away on my behalf. I asked him if this is a safety thing and he's following up with is tech.....but my concern is performing a seemingly invasive repair and any human error that could be introduce that would affect me down the road. What do you guys think?
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Tesla wants to replace my battery because jack points are damaged
- Thread starter emYgrunt
- Start date
andaconda
Active Member
I would imagine that would be needing a battery replacement. Maybe they want to do it out out of an over abundance of caution. But it sure looks like somebody tied the car down to a transport truck via those jacking holes.
Yep that's what he said happened
pretty standard practice you received a new Car and I'm assuming Labor on refurbishing the one component would cost alot more then just replacing the whole battery/jackpoints as they are one whole unit. I wouldn't worry to much about it.
thesmokingman
Active Member
Too bad you can delay it for 50k miles lol.
I would demand a new vs. refurbished battery pack, given your MYP is 2 weeks old.
TomServo
Active Member
I suspect they won’t deliver it to you unless it’s an Air Force blue….
Nuke ‘em ‘til the glow, shot ‘em in the dark!
Tam
Well-Known Member
Tesla Sells Brand-New Model 3 With Three Cracked Jacking Points in Germany, Gets Sued
There are multiple cases in which carmakers punish customers by not admitting defects instead of preventing or fixing them in a timely manner – even if that eventually happens. Lately, Tesla has been doing this more often than the rest of the pack, as an example from Germany makes it very clear...
www.autoevolution.com
It happened to Germany customers too and they don't trust Made in USA cars, they want Made in China cars.
Tha_Ape
Active Member
That's odd... I have the opposite experience with other products.Tesla Sells Brand-New Model 3 With Three Cracked Jacking Points in Germany, Gets Sued
There are multiple cases in which carmakers punish customers by not admitting defects instead of preventing or fixing them in a timely manner – even if that eventually happens. Lately, Tesla has been doing this more often than the rest of the pack, as an example from Germany makes it very clear...
It happened to Germany customers too and they don't trust Made in USA cars, they want Made in China cars.
Tam
Well-Known Member
Take advice from the richest man who has Insider secrets:
Elon Musk Says Americans Are Super Lazy Compared to People in China
Elon Musk said he believes the Chinese workforce is harder working than Americans. That tracks with a long history of grueling work at his companies.
futurism.com
I would absolutely demand that they use a new battery pack, but other than that I totally would get it fixed. Those jack points are really messed up and you DO NOT want them 3 years down the road to say it was your fault for incorrect lifting or anything. They're owning up to the mistake and willing to replace it now, go for it, but fight fight fight for a new battery pack rather then a refurbished one.
When you think about it… Though this is really annoying and very upsetting… The battery packs always have a warranty for 120K…
Reality is you have very little to worry about regardless of whatever battery pack they give you. A refurbished battery pack will have a battery that performs like a new one.
i’m not sticking up for “ The man,” just realistically I don’t think you’re going to get hosed.
Reality is you have very little to worry about regardless of whatever battery pack they give you. A refurbished battery pack will have a battery that performs like a new one.
i’m not sticking up for “ The man,” just realistically I don’t think you’re going to get hosed.
No, I’m not… The Germans have laws that dictate a lot of how the car industry works. They will do a significantly better job than what’s been delivered initially in America/
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