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Tesla Will Not Sell Me LTE Upgrade To Install Myself On Out Of Warranty Vehicle!

Discussion in 'Model S' started by Sidewayzgtjb, May 27, 2020.

  1. Shadious

    Shadious Member

    Joined:
    Jan 11, 2018
    Messages:
    374
    Location:
    Florida
    Out of curiosity, I’m going to call Tesla in West Palm Beach to see if they will still sell me the kit. There may be a few SC out there still playing by their own rules. When I bought mine, there was a chip in the LTE modem and a brand new one as well. I sold the extra chip to someone here for like $40 shipped. I wish I could do more to help others like that..
     
    • Like x 1
  2. EV-Fixme

    EV-Fixme Vendor

    Joined:
    Oct 24, 2019
    Messages:
    580
    Location:
    Orange County, CA
    Please let me know. I was working with a very helpful SC after hearing your success, and they recently were not allowed to sell to me anymore.

    I was also offering the old SIM as exchange and still getting denied.
     
  3. Akikiki

    Akikiki A'-Lo-HA ! y'all

    Joined:
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    Ya know, we have seen an uptick in failing eMMCs. And the Tesla replaced MCU includes LTE board. So, it could be a supply issue and many are going to MCU refurbished units. Maybe "can't sell" is because "we need them". And maybe its a temporary thing. Maybe? Hope so. I guess we should look in the parts catalog and see if its flagged as a restrictive item.
     
    • Informative x 1
  4. BlueOvalFan

    BlueOvalFan Member

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    Mar 17, 2019
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    Location:
    Sacramento, Ca
    Tony is awesome and does good work...had chip replaced before a problem presented itself and left me stranded somewhere. Well worth the piece of mind.
     
    • Like x 2
  5. Akikiki

    Akikiki A'-Lo-HA ! y'all

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    One more in a long line of happy owners. wow.
     
  6. dark cloud

    dark cloud Active Member

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    maybe the 1000 th eMMC repair will be on the house, hey Tony?
     
  7. EV-Fixme

    EV-Fixme Vendor

    Joined:
    Oct 24, 2019
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    Location:
    Orange County, CA
    #27 EV-Fixme, May 31, 2020
    Last edited: May 31, 2020
    Hmm, so far the around 500 number is combo with us and luke.... Tell you what... if we (just evfixme) get to 1000 by sept 30 2020, which should be achievable since we have been ramping to be ready for volume.... #1000 will be totally on the house, including removal if it is onsite, or free next day return delivery. I'll have to do exact count later but we are somewhere around 80's right now.
     
    • Like x 1
  8. Akikiki

    Akikiki A'-Lo-HA ! y'all

    Joined:
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    We've not earned that benefit for free work. We owe you 100x more.
     
  9. EV-Fixme

    EV-Fixme Vendor

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    #29 EV-Fixme, May 31, 2020
    Last edited: May 31, 2020
    lol. It’s cool. We are up to that challenge. Since that would put us into full production with a complete shop. Let’s do this!

    We are here to serve the community/customers. Since we would be just twiddling our thumbs if we had no cars to fix. People need cars fixed, and we need cars to fix. It's a symbiotic relationship.
     
    • Like x 2

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