TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC
  1. TMC is currently READ ONLY.
    Click here for more info.

Tesla X dead, charger stuck, doors won't open

Discussion in 'Model X: Battery & Charging' started by Jobra Cmdr, Aug 21, 2020.

  1. Jobra Cmdr

    Jobra Cmdr Member

    Joined:
    Aug 21, 2020
    Messages:
    8
    Location:
    Mass
    The car is currently stored long term in a garage. It was plugged in, but the breakers were turned off in a storm. They remained off for some weeks. The car subsequently died, and I couldn't get in next time I tried. I turned the breakers back on, the cable lights up, car doesn't get a charge. The charger won't unlock from the car. Doors won't open, so I can't access the manual latch release.

    Please help!
     
  2. ohmman

    ohmman Plaid-ish Moderator

    Joined:
    Feb 13, 2014
    Messages:
    9,876
    Location:
    North Bay, CA
    My first guess is that your 12V battery is dead. Do you have a trickle charger that you can put on that?

    Worst case, vampire drain took care of the high voltage pack and it's currently bricked. In that case, you'll need to call Tesla.
     
    • Informative x 3
    • Like x 2
  3. Jobra Cmdr

    Jobra Cmdr Member

    Joined:
    Aug 21, 2020
    Messages:
    8
    Location:
    Mass
    I can get one. I'll Google where to find that battery.

    What's this vampire drain?

    What can I expect tesla to do?

    Little background: It was my father's car and he passed away late last year. So it's been sitting while we try to get rid of it. I don't really know anything about this car.
     
  4. Tdriver

    Tdriver Member

    Joined:
    Jan 20, 2015
    Messages:
    527
    Location:
    Palm Desert, CA
    Not sure if the X has the access plug in front that allows you into the frunk like the M3 has. If so you could charge the 12V up enough to get in. Check the manual online.
     
  5. ilyak

    ilyak Member

    Joined:
    Mar 16, 2019
    Messages:
    594
    Location:
    Keene, NH
    There're two cords under the tow hook cover labelled A and B or 1 and 2, they need to be pulled in the order labelled. Then the plastic cover at the top of the frunk needs to be removed, then the fuse box cover. The positive 12V terminal is under it.



     
    • Informative x 3
    • Like x 1
  6. ohmman

    ohmman Plaid-ish Moderator

    Joined:
    Feb 13, 2014
    Messages:
    9,876
    Location:
    North Bay, CA
    Vampire drain is the discharge of a battery while "at rest" due to small draws against it. It can add up over the course of weeks, and the charge on the main pack can get below safe levels. Tesla may be able to charge it for you.

    But I would stick with the 12V for now, as that's the most likely issue and something you can handle yourself.
     
    • Helpful x 1
    • Informative x 1
  7. Jobra Cmdr

    Jobra Cmdr Member

    Joined:
    Aug 21, 2020
    Messages:
    8
    Location:
    Mass
    Thanks to all of you for the info. It's very helpful. I'll report back!
     
  8. brkaus

    brkaus Well-Known Member

    Joined:
    Jul 8, 2014
    Messages:
    7,626
    Location:
    Austin, TX
    #8 brkaus, Aug 21, 2020
    Last edited: Aug 21, 2020
    Agree with above. The 12v is likely dead. Once the 12v goes low the main pack gets isolated. I think the main pack is fine. It should not go into deep discharge w/ the pack isolated.

    A trickle should bring it back to life, but depending on how long it was dead it may need to be replaced. Common problem when storing any car.
     
  9. ohmman

    ohmman Plaid-ish Moderator

    Joined:
    Feb 13, 2014
    Messages:
    9,876
    Location:
    North Bay, CA
    :eek:
     
    • Funny x 2
  10. ilyak

    ilyak Member

    Joined:
    Mar 16, 2019
    Messages:
    594
    Location:
    Keene, NH
    ...for different folks.
     
  11. Akikiki

    Akikiki A'-Lo-HA ! y'all

    Joined:
    Nov 26, 2012
    Messages:
    6,275
    Location:
    Kaneohe, HI
    @Jobra Cmdr, you need to do some reading before you try other things.
    Owner’s Manual Companion | TeslaTap
     
  12. Vaillant

    Vaillant Member

    Joined:
    Jul 19, 2019
    Messages:
    250
    Location:
    Sunnyvale, CA
    Sorry about your father’s passing.

    If you are trying to get rid of it, I have heard good things about Carvana. You send some pictures, they give an offer, then come up and pick up your car. Vroom is another similar option. And CarMax is always available, too.

    Good luck getting it started!
     
    • Informative x 1
    • Like x 1
  13. Jobra Cmdr

    Jobra Cmdr Member

    Joined:
    Aug 21, 2020
    Messages:
    8
    Location:
    Mass

    Thank you. I reached out to Caravana, crossing my fingers.
     
  14. Jobra Cmdr

    Jobra Cmdr Member

    Joined:
    Aug 21, 2020
    Messages:
    8
    Location:
    Mass
    This solved my problem!

    Getting the frunk open was easy, although one of the cords had gotten lodged out of the way.

    The battery charger wouldn't work on the 12v from the easy access terminals. I had to take apart the tesla to get to it. Easiest car I've ever worked on. Connected straight to the battery, the charger activated for all of a second before the main battery came back to life and the wall power started charging the 12v.

    Thank you all forfor the help!
     
    • Like x 9
  15. mbp11

    mbp11 Member

    Joined:
    Jan 30, 2019
    Messages:
    346
    Location:
    SF Bay Area
    Any followup information on the dead battery? We you able to charge the main battery and get the car running again? Was there any battery damage?
    Mike P
     
  16. Jobra Cmdr

    Jobra Cmdr Member

    Joined:
    Aug 21, 2020
    Messages:
    8
    Location:
    Mass
    Jumping the 12v with a charger got the main battery to come back to life. Wall charging started working again to the main battery, and the 12v was subsequently charged that way.

    I got the car out and to another location, I haven't heard of any issues, but no one is driving it.

    How would I know about battery damage?
     
    • Like x 1
  17. strider

    strider Active Member

    Joined:
    Oct 20, 2010
    Messages:
    3,516
    Location:
    NE Oklahoma
    How much range did the car say that it had when you first started charging it? What was the range when it finished charging? If it was saying 0 after you got the 12V back on line then there is a worry that the main pack discharged completely. Lithium ion batteries do not like to sit at very low charge for long periods.
     
  18. dmurphy

    dmurphy Woof.

    Joined:
    Dec 7, 2018
    Messages:
    3,319
    Location:
    New Jersey - Morris County
    There's a reserve at the bottom of the battery; given how quickly it came roaring back once there was 12V applied, I'd be wholly unconcerned with the battery health.

    @Jobra Cmdr - Deepest condolences on your father's passing.

    That said, at least once before you make a final decision on the car's disposition, may I suggest you take it out for a good, hearty test drive? Punch the accelerator and let it fly... it's a fun car to drive. Might change your feeling on its fate ....
     
    • Like x 2
  19. strider

    strider Active Member

    Joined:
    Oct 20, 2010
    Messages:
    3,516
    Location:
    NE Oklahoma
    Agreed. But they asked the question so I was planning to reassure them but wanted the numbers before I spoke out of my rear end.
     
  20. Jobra Cmdr

    Jobra Cmdr Member

    Joined:
    Aug 21, 2020
    Messages:
    8
    Location:
    Mass
    I don't recall exactly, I think it was very low though.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC