TeslaCam and “very helpful” TESLA service

[Rkilian]

2020 MX, after 3 weeks 4 drives and countless hours of formatting and drives on Mac and PC, I decided to call TESLA for help. After the service adviser told me that they couldn’t plug any external drive into their computers to help me but that mobile service could. After scheduling with them, I got a text saying that they couldn’t either. I keep getting the “try a different drive”.
Funny thing is if I perform a soft reboot, the TeslaCam will work until the next time I turn off the car.

any advise?

 

[Tam]

...“try a different drive”...

That's pretty much the solution of spending your money on trials and errors for now unless you want to ask Tesla to fix this software bug.

I am using this expensive $67.36 solid state drive in the form of a stick and it has been working fine:

SanDisk SDCZ880-256G-G46 Extreme PRO 256GB USB 3.1 Solid State Flash Drive .

 

[jboy210]

First make sure you formatting the drive with Fat32 (which is just FAT on a Mac). Then make sure you have the casing right on the drive "TeslaCam". Finally ensure the drives are high quality. Get a fast 3.1 drive like Tam suggests. I use the one below, and am considering going with Samsung T5 512GB to store more data and music.

https://www.amazon.com/gp/product/B07D7P4SY4/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1

 

[Mata Hari]

What is the soze drive for the cam? I don’t have a lot of music. Can it store and play video as well?