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teslamotors.com issues (canada)

Discussion in 'Canada' started by Beckler, Aug 11, 2015.

  1. Beckler

    Beckler Member

    Joined:
    Oct 22, 2012
    Messages:
    367
    Location:
    Canada
    Using Chrome, at Tesla Motors | Premium Electric Vehicles if I change the region on the bottom of the page to Canada (En) it isn't remembered and next session it goes back to US every time - highly annoying. I haven't disabled cookies or anything.

    Also somewhat related, I notice on the Model S page, the US version has a 'Charging Estimator' widget whereas for Canada it disappears. Probably because there's an electricity cost figure there which they don't want to deal with. But then if so, why not just have a value you can change? We can of course just use the US page, but who wants to deal with obsolete units like miles. :)
     
  2. Ehstrike

    Ehstrike New Member

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    Jul 5, 2015
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    Location:
    Calgary, Alberta, Canada
    Once I changed regions I bookmarked it as I was having the same issue therefore saving a step or two when I visit the page.
     
  3. SmartElectric

    SmartElectric Active Member

    Joined:
    Jul 9, 2014
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    1,080
    Location:
    Toronto,Canada
    I've raised a few issues with Tesla Canada regarding the incorrect listing of 40A charging via 14-50 adaptor. While the US adaptor can charge a Model S at 40A, the Canadian version of the adaptor supports 32A. This caused me to spend a few hundred $ that I didn't otherwise have to, as I already had a 40A circuit and wiring available from my panel, but didn't use that, as I mistakenly (due to the website and PDF's) believed the information to be correct.

    Tesla had fixed a few examples of this, but many still remain. They did agree to keep working on this...
     
  4. hingisfan

    hingisfan hingisfan_Mark_V

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    Oct 19, 2013
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    Location:
    Kingston, Ontario
    14-50 adapter with the UMC? I can pull 40 amps on my 50 amp outlet no problem.
     
  5. PoweredByRain

    PoweredByRain Member

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    Location:
    Victoria, BC
    Ditto. I have certainly seen 40A from the UMC with 14-50 plug.

    I don't think there is a separate version of the UMC for Canada. Either your circuit is not on a 50A breaker, or there is something broken somewhere...
     
  6. Doug_G

    Doug_G Lead Moderator

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    Apr 2, 2010
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    15,853
    Location:
    Ottawa, Canada
    I charge at 40A on a NEMA 14-50 outlet every night.
     
  7. mrElbe

    mrElbe Member

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    Aug 17, 2014
    Messages:
    869
    Location:
    Stouffville, ON Canada
    Take a look at the fine print on your adapters. The new ones for Canada are downgraded to 30A. If you are charging at 40A then you probably have the original (US) adapter.
     
  8. Beckler

    Beckler Member

    Joined:
    Oct 22, 2012
    Messages:
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    Location:
    Canada
    :D Good point! "http://www.teslamotors.com/en_CA"
     
  9. hingisfan

    hingisfan hingisfan_Mark_V

    Joined:
    Oct 19, 2013
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    Location:
    Kingston, Ontario
    They just gave me a new one last month under warranty, and I am still charging at 40.
     

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