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teslamotors.com issues (canada)

Beckler

Member
Oct 22, 2012
604
550
Canada
Using Chrome, at Tesla Motors | Premium Electric Vehicles if I change the region on the bottom of the page to Canada (En) it isn't remembered and next session it goes back to US every time - highly annoying. I haven't disabled cookies or anything.

Also somewhat related, I notice on the Model S page, the US version has a 'Charging Estimator' widget whereas for Canada it disappears. Probably because there's an electricity cost figure there which they don't want to deal with. But then if so, why not just have a value you can change? We can of course just use the US page, but who wants to deal with obsolete units like miles. :)
 

SmartElectric

Active Member
Jul 9, 2014
2,414
2,044
Toronto,Canada
I've raised a few issues with Tesla Canada regarding the incorrect listing of 40A charging via 14-50 adaptor. While the US adaptor can charge a Model S at 40A, the Canadian version of the adaptor supports 32A. This caused me to spend a few hundred $ that I didn't otherwise have to, as I already had a 40A circuit and wiring available from my panel, but didn't use that, as I mistakenly (due to the website and PDF's) believed the information to be correct.

Tesla had fixed a few examples of this, but many still remain. They did agree to keep working on this...
 

hingisfan

hingisfan_Mark_V
Oct 19, 2013
1,251
382
Kingston, Ontario
I've raised a few issues with Tesla Canada regarding the incorrect listing of 40A charging via 14-50 adaptor. While the US adaptor can charge a Model S at 40A, the Canadian version of the adaptor supports 32A. This caused me to spend a few hundred $ that I didn't otherwise have to, as I already had a 40A circuit and wiring available from my panel, but didn't use that, as I mistakenly (due to the website and PDF's) believed the information to be correct.

Tesla had fixed a few examples of this, but many still remain. They did agree to keep working on this...

14-50 adapter with the UMC? I can pull 40 amps on my 50 amp outlet no problem.
 

mrElbe

Active Member
Aug 17, 2014
1,719
1,139
Stouffville, ON Canada
Take a look at the fine print on your adapters. The new ones for Canada are downgraded to 30A. If you are charging at 40A then you probably have the original (US) adapter.
 

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