Frustratingly, it looks like I was re-matched with the same car again.
- Was notified on Thursday about setting up a delivery date. VIN assigned same day.
- Found out on Friday that the VIN was March 8. Told them I wasn't interested. Sales rep. said he'd remove the VIN from my account.
- On Saturday, the VIN seemed to be removed from my account, but the delivery date was still there. Since I was in the area, I went to the dealership to get things straightened out. Salesman said he'd take care of it. He confirmed the pickup date will be canceled.
- Today (Sunday) the same VIN is assigned again, plus it now says "Please pay off your remaining balance prior to delivery."
I'll have to contact them whenever they're open.
I'll add, their phone lines must be setup terribly. First time I called, I was put on hold. No music or anything, so I had no idea the call was ended while I was on hold. Was holding the phone to my ear for no reason for about 6 minutes lol. Second call, I was put on hold, and then 12 minutes later I was matched with a fellow customer asking me how to attach the front license plate holder. Third call I managed not to be placed on hold, so things went successfully.
Sometimes all you can do is laugh.