I agree and disagree at that same time.
1. I am confident I looked at this car with a bigger microscope than any other car I’ve ever purchased because their reputation and my awareness of it trained me to do so. On my list of demands that Tesla correct, there are at least two “Panel alignment“ issues that I think are not acceptable, but are also displayed on our other car (Mazda), which we happily accepted off the lot and didn’t even consider to be an issue;
2. The least expense Tesla is still a premium dollar value car - they should get it right. They’ve been in the game long enough to correct fit and finish issues AND understand customer expectations.
To me, this is similar to their entire approach re: delivery. I complained to anyone that would listen to me this week when my VIN dropped that clearly they just want to hit sales targets, they give no information, the just don’t care. It’s obvious (and was) because tons of other people who ordered after me had my same exact configuration, but had a delivered car. By the luck of living in California, I wasn’t prioritized because Tesla doesn’t care about being fair to first come first serve on the order front. Top down, they believe the corporate goal is deliver more cars regardless of issues or fairness during the order process - or that is the proof that appears to be in the pudding.
All of that said - they know their product is better than the next guy’s - fit an finish and other issues aside. I doubt it will change until the other automakers have a competitively priced EV which is also comparatively awesome. Good luck with that immediately. I think they are just delivering from a position of relative arrogance, understanding that some panel gaps are minor to most people in comparison to how much better of a driving machine it is than anything else I’ve ever driven. That said - to force a customer to reject a delivery for major issues - not excusable.
Here ends my stream of conscious diatribe. Having only had the car for a few days, I’m not ready to give a full review yet. Initial impressions, I like the car itself a whole lot better than my prior BMW, and that includes some fit and finish issues.