ok - positive progress.The way it should have worked, is they should have just emailed you a link so that you can pay online., The letter stuff seems like they are going back in time, and with the postal strikes could get delayed now. This is not great !
Called parcelforce and to my surprise someone answered and they were able to just read out the customs payment reference over the phone - imagine that! The marvels of 150 year old technology.
And the charge is “only” £25.52….£12 of which is the Parcel Force fee! Lol.
Less positive is the earliest date for delivery is now 14th September…so despite ordering almost a full month before I really wanted it, I won’t have it for the trip I’m about to do.
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