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Texas Hold Up!

Twiglett

Single pedal driver
Oct 3, 2014
2,734
2,659
Austin
It’s so frustrating hearing about how bad one ISA can be with so many people and deliver such a consistently crappy purchasing experience.
 
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JmpLemur

Member
Feb 22, 2018
45
30
Houston Texas
The Texas hold up is over!!!

Fiiinally took delivery today. The wait is over, sleep can resume normally
Went pretty smoothly, my experience here:
VIN Assignment

Need to get toll tags. I love that over half of the toll tag places to pick up the tags are on toll roads... its a trap!
 
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geoffreak

Driving My Model 3
Dec 1, 2015
393
525
Dallas, TX
My coworker who only reserved in December 2016 and ordered just a few days ago got his VIN today (edit link is gone and called to confirm). He was told by the representative that they would be contacting him over the next week and they usually try and contact when the car is a week or so out. Looking back at my delivery, they contacted me about 9 days prior to my car arriving in Dallas, so I believe this information to be correct.

I have another friend from Seattle, WA who reserved in December 2017 and might have also gotten his VIN (edit link is gone but hasn't called to confirm). I think the floodgates are open for real.
 

Sealander

Member
Oct 21, 2016
31
20
Houston North
Received a phone call and email from Christopher Barnbeck,Tesla ISA in Las Vegas, on Tuesday 7/3 announcing our Model 3 is ready. So glad it's not Jenifer after reading this thread. Financing through RBFCU thanks to the comments on this forum. Answered the questions he had and at his request sent a pre-approval letter from RBFCU. Waiting for the next step in the process.
 

NIGHTHAWK017

Member
Apr 9, 2016
28
21
Texas
I am glad she at least does her job with some of Tesla's customers.

I had to call Customer Support who got me through to sales to schedule my Model 3 delivery. Never got a response from Jenifer after I confirmed her original proposed delivery date literally within minutes through gmail. I confirmed through sales that Jenifer never did schedule my delivery on the date she originally proposed. Sales confirmed a new delivery date for me.

I am curious, have you ever gotten past her full voice mailbox?

Never got past her voicemail.
I requested she call me once and within an hour she called and I explained some stuff, which didn’t help and still needed to send additional emails to get my problem resolved.
 

NIGHTHAWK017

Member
Apr 9, 2016
28
21
Texas
My bank sent the check to tesla Saturday. I as expecting Monday delivery. Nothing Monday.

I talked to both Jenifer and my bank. I got a tracking number and sent it to her. She said she would keep an eye out and email me the second she had it.

So Tuesday, it’s in Las Vegas. I’m waiting all day for an email saying it was delivered. Nothing.
I check Wednesday and it’s in Tennessee. .

It left Tennessee again this morning and was delivered this morning. Waiting to hear from Jenifer now.

My checks path according to FedEx.
Dallas -> Memphis-> Las Vegas -> Memphis -> Las Vegas -> Delivered.

Not the hold up I was expecting. Overall it just seems like I’ve had the worst luck. We’ll see when I can actually get delivery.
 
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darrelld

Member
Apr 10, 2016
201
230
North Texas
The only way I was able to get a delivery date confirmed was to go through Tesla general sales. They confirmed a delivery date while I was on the phone. Delivery date then appeared in my Tesla portal the next day.

Delivery date is 7/18 at Dallas SC.
 
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darrelld

Member
Apr 10, 2016
201
230
North Texas
New issue in dealing with Jenifer Strom, I sent her an email 2 weeks ago specifically asking that another person in my immediate family be placed as primary owner of the model 3. Just got off the phone with Tesla general support to confirm this and it never happened.

Now trying to get in touch with someone at Tesla to make this happen prior to delivery.
Anyone have any suggestions?
 

NIGHTHAWK017

Member
Apr 9, 2016
28
21
Texas
New issue in dealing with Jenifer Strom, I sent her an email 2 weeks ago specifically asking that another person in my immediate family be placed as primary owner of the model 3. Just got off the phone with Tesla general support to confirm this and it never happened.

Now trying to get in touch with someone at Tesla to make this happen prior to delivery.
Anyone have any suggestions?

Try an email. In the subject. Just put “please call me ASAP” I did this once and it worked.
 

NIGHTHAWK017

Member
Apr 9, 2016
28
21
Texas
The only way I was able to get a delivery date confirmed was to go through Tesla general sales. They confirmed a delivery date while I was on the phone. Delivery date then appeared in my Tesla portal the next day.

Delivery date is 7/18 at Dallas SC.

What’s the number for Tesla general sales?
(888) 518-3752?
You basically just said the check/payment has been made and we’re wondering about your delivery date?
 

nwfan

Member
Mar 3, 2013
115
138
DFW
365A13F6-BA58-464A-8445-7699FA23C124.jpeg 0C56F817-7F1E-443A-A0EC-3FFACF17E4C0.jpeg Finally got around to powder coating my 19” sport wheels. Here’s a couple of pictures showing both Pearl White 3 and glossy black Wheels.
 
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Jul 5, 2018
89
105
Austin, TX
Anybody finance through DCU? I'm having some confusion. Tesla is asking for a pre-approval letter, and DCU is saying they don't provide pre-approval letters. I'm not sure what to do.
 

EV-Tiger

Member
Mar 5, 2018
83
100
Cypress, TX
I received an email from Devon Watlington,Tesla "Inside Delivery Advisor" (Las Vegas) today (7/11/18) stating he will be guiding me thru the delivery process and requesting confirmation on a few of my order details. He stated that my estimated delivery would be 14 days after Tesla receives full funding and the contract is signed. No mention of the VIN being assigned.

I (of course) responded quickly to his email.

Waiting for the next step in the process.
 
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Reactions: SW2Fiddler

Charlesc83

Member
Feb 6, 2018
50
49
Beaumont, Texas
So I spent an hour on hold with the 888 number, inquired if I had been assigned a VIN and the gentleman on the phone was very helpful. Checked and I had been assigned one and provided me the whole number. Said that he was making a note on my reservation and that I should be contacted by an ISA shortly. My wife is more than ready!
 

patoirish

Member
Jul 29, 2017
73
28
Austin, TX
TLDR - I've seen a lot of people going through RBFCU but couldn't get back far enough to find the reason why. I was quoted a 2.35% interest rate by UFCU but maybe I'm missing something that RBFCU offers that I should double check on?

I also have Jenifer, she has been OK so far. I'm actually HOPING to get my payment and delivery delayed as long as possible because my car is ready and I have a VIN (30xxx) but I'm not back in Austin until August 18th so hopefully she causes some delays haha.

Also, can someone explain how the taxes work? I was always under the impression that we would be paying Texas state tax, but it looks like the calculations for my "final payment" are California?

Looking forward to seeing our Texas fleet of M3's!
 

geoffreak

Driving My Model 3
Dec 1, 2015
393
525
Dallas, TX
RBFCU used to have one of the lowest rates around. Now, they aren't as competitive.

Tesla pays the taxes on your behalf. The final number they give you includes taxes and fees. Why not try and confirm this with your ISA if you're trying to delay things?
 

patoirish

Member
Jul 29, 2017
73
28
Austin, TX
RBFCU used to have one of the lowest rates around. Now, they aren't as competitive.

Tesla pays the taxes on your behalf. The final number they give you includes taxes and fees. Why not try and confirm this with your ISA if you're trying to delay things?

Got it, just wanted to make sure I wasn't missing anything with RBFCU other than interest rate.

I figured this thread would know about taxes more than a below average ISA agent... I can also ask her as well. Thanks!
 

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