There is no better service than when Tesla insurance covers an item (like glass) that Tesla is also repairing. In the app “use Tesla insurance?” Popped up… I clicked yes. The Tesla insurance adjuster sent 3 texts: I’ve received your claim. I am covering your claim. Your car is ready and Tesla Insurance has paid the invoice.
No “check is in the mail” bullshit, no screwball story to get me to pay for half. Paid. Done.
We were in the car repair business for 30 years. There is nothing comparable to that kind of service. I know I’m supposed to be bitching on the internet about it but until then I never had an insurance experience I actually enjoyed.