Text from Tesla on Power Conversion System

[davecal]

Hi All,
Hoping someone can help here, got this text from Tesla (See Below) and not sure what the issue is nor does anyone at the SC. I responded to the text and no answer, when I called the SC it directs you to the Tesla app. The only way to get someone on the phone is to call the sales department and ask if you can talk to Service.
I made an appointment through the app for 8/8 which is two weeks after I booked it.
Sadly, nobody in service knows anything and can’t tell me if it’s safe to drive the car.
Even after I made the appointment the warning still shows on the display saying “Make a Service Appointment”
Frustrating as I’d like to at least know what the issue is and if I should continue driving the car.
Was hoping to see if someone else had the same issue and what the resolve was.

Here’s the text I received and again no response when I replied.

Hello David,

I am reaching out as your vehicle was flagged during a preliminary power conversion system check that did not meet our standards. We would like to expedite a service appointment to address this concern to avoid any inconvenience to you. Please respond to coordinate a time for vehicle drop off at a Tesla service center as we would like to get this resolved within the next 5-10 business days. I would be happy to assist in arranging an appointment at Westchester-Mt. Kisco service center. If you have a time that is convenient to drop off your vehicle, please respond to this message, specify the date and time that works for you and I can allocate a loaner vehicle. Thanks and have a great day!

Kevin | Virtual Service & Remote Diagnostics Specialist
45500 Fremont Blvd, Fremont, CA 94538

 

[Krugerrand]

I’d think if it was dangerous to drive your car, then Kevin would have said as much.

You’ve got an appointment, take your car in on that day, and service will do diagnostics on your Power Conversion Thingy or replace it or whatever.

 

[ecarfan]

Hoping someone can help here, got this text from Tesla (See Below) and not sure what the issue is

It is not unusual for Tesla to proactively replace a part before the owner is aware of a problem. In 2014 I was contacted by Tesla saying that they wanted to replace the driver display screen in my Model S. I had not noticed any issues with it but they said that there was an unacceptably high failure rate with a certain batch of screens and they would rather replace it even though it was working correctly at the time.

 

[davecal]

Thanks, good to hear. I realize with so many parts on a vehicle that things go wrong. My frustration is the lack of communication, just tell me what’s up and I’ll be fine.
First service experience in my short 1000 mile ownership. Love the car though!