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Text from Tesla to schedule and inspection
- Thread starter Squidders
- Start date
Sounds like a total scam as it gives an address for the app. Ignore itI've just received a text from +447479270301:
Before I book a wasted services, does anyone know is this is a legitimate Tesla message from a known Tesla number? (I'm suspicious of the partial sentence - "your Tesla is a inspection")
Thanks,
Steve
Since that number has also been the source of messages from “HSBC” you can be assured it’s a scam. (Google the number)I've just received a text from +447479270301:
Before I book a wasted services, does anyone know is this is a legitimate Tesla message from a known Tesla number? (I'm suspicious of the partial sentence - "your Tesla is a inspection"
Thanks,
Steve
I got that messages as well yesterday from +44 7445921543
Today I got a followup message:
"Tesla Update Correction - Your Tesla is due a compressor pipe insulation inspection. Schedule a service in the Tesla App at ts.la/app by selecting Other --> Something Else. To unsubscribe from SMS, reply STOP"
I phoned up Tesla Service. They said they didn't send that message.
Today I got a followup message:
"Tesla Update Correction - Your Tesla is due a compressor pipe insulation inspection. Schedule a service in the Tesla App at ts.la/app by selecting Other --> Something Else. To unsubscribe from SMS, reply STOP"
I phoned up Tesla Service. They said they didn't send that message.
For what it's worth, ts.la/app (opened in an incognito sandboxed browser) redirects me to Download Tesla App which gives links for the genuine apps on the respective app stores. Make of that what you will.
The message reads very scammy though, so I'm not entirely sure what the point is.
The message reads very scammy though, so I'm not entirely sure what the point is.
Pink Duck
Active Member
Or I would say they are just working out who actually replies to the text, as those people are more likely to be susceptible to scams.
Multilayered scams are sadly quite effective. They don't just go in with the first hit anymore, they lead the victim slowly and build trust.
When Tesla did need cars returned before, for example the first heat pump recall, the message appeared on the screen in the car.
Multilayered scams are sadly quite effective. They don't just go in with the first hit anymore, they lead the victim slowly and build trust.
When Tesla did need cars returned before, for example the first heat pump recall, the message appeared on the screen in the car.
Pink Duck
Active Member
Who do you think is more likely to send repeat text messages? The scammers, or Tesla? Lately there have been in-car pop-up messages about recalls.
Will be interesting to see what Tesla Service make of it, and if indeed this was genuine all along.
Will be interesting to see what Tesla Service make of it, and if indeed this was genuine all along.
WannabeOwner
Well-Known Member
en.wikipedia.org/wiki/.la
"Tesla Motors uses "ts.la" domain hack as a shortener and a redirect."
ts.la redirects to tesla.com
ts.la/app redirects to the page for downloading the APP
"Tesla Motors uses "ts.la" domain hack as a shortener and a redirect."
ts.la redirects to tesla.com
ts.la/app redirects to the page for downloading the APP
In respect of a Service Centre visit I had a legitimate text from Tesla that ended: "To stop receiving SMS, reply "STOP". Message and data rates may apply." ... so that's not necessarily a determining factor one way or the other.
Pink Duck
Active Member
Perhaps this is an instance of Tesla proactively reaching out due to automated remote diagnostic information about a non-recall issue? Albeit with initial typo in their usual rush.
The trouble with sms is that the sender can potentially “send” from any number so it’s not a complete guarantee. I still have an online sms service account that allows me to do that and the fact that it was possible did amaze me!
