I am certain that is a much better safety record than the first 319 powered aircraft flights (by “powered” I mean by some sort of mechanical engine).The entire history of space travel has had 18 in flight fatalities out of 536 people in space (including sub-orbital). Total fatality events was 4 out of 319 launches, and in each of these the root cause was identified and mitigated in future launches.
It has been interesting to read this thread as the discussion has developed. I recognize that there are significant obstacles to making EP2P flights a reality. I believe regulations will evolve to accommodate them and I am confident there is a significant market. With a ticket price between economy and business, the attraction of reducing transit time from 12 to 14 hours to 30 to 40 minutes will be a powerful draw. I think that the time spent at the “spaceport” before boarding will be comparable to the time we now spend at the airport (about 2 hours minimum for an international flight).
Loading passengers into a BFS shouldn’t take longer than loading a trans-oceanic jet. In fact it could take less time since for a BFR flight passengers shouldn’t be allowed to take carryons; all luggage will have to be very securely stowed in the cargo bay for safety and to avoid damage. Passengers won’t be allowed to use laptop computers or tablets during the flight and I question whether they should even be allowed to keep their phones with them since the flights are so short and you want to minimize the objects that they can have access to that might get loose in the microgravity phase and then end up who knows where in the cabin when the descent phase begins. It seem to me that passengers won’t be allowed to leave their seats during the flight and there will be no bathrooms available. Disembarkation should be fairly fast compared to any long haul jet flight.
Reducing the BFS turnaround time to a few hours will be a serious challenge. It sounds like the plan is to have a BFR (1st stage) available at the landing site and then the BFS will be placed on it. Elon talked about landing directly on the launch mounts.