The D thread Australia & New Zealand

[Dborn]

I agree, the biggest problem with Tesla is communication or rather, the lack of it. I repeatedly wrote in and told that any news, even news that they have no news, is better than a lack of any communication.

 

[mhh]

Oh no, same here. When did you confirm your order?

About 48 hours after the D was announced.

 

[917Stark]

Re the D: I think you are being unrealistic expecting any company to have hard deadlines 8-9 months ahead for a brand new model that, when you put your order in, was not even in production.

Tesla give you an estimation that is subject to change. I guess the alternative is to say "last half of 2015" and then not bother with being specific until the date gets closer.

In regards to the S85/P85 I think the delays were the result of several issues:

- They took time to understand the Australian business and regulatory environment.

- I suspect that sales have outstripped their expectations and they have decided to move from a small sales/support structure to a full sales/service model

- Tesla decided to withdraw Sigs and delay the launch. If the older spec Sig and initial production models were released this would have caused a significant PR disaster and a poorer experience for the new owners. I think most owners were happy that their car was delayed and they received the higher spec car.

- The revamped factory took longer to ramp up than scheduled, followed by transport delays (a hurricane followed by a waterfront strike) and then the Christmas shutdown in Aust that caused local transport problems. BTW - this is another local knowledge issue - shutdowns of this length don't occur in US or Europe.

- Really part of the first point - they had lots of systems to put in place that they had not even realised they needed - and lots of rewrites to correct paperwork etc. Once they have their systems formalized and the wrinkles ironed out our experience will be better.

There is always debate about waiting for Tesla to be on the ground or accepting delivery from a temporary venue. I was more than happy to accept my car off the back of a truck, and I have been getting great fun over the last 3 weeks!

Would any other car built to your spec (actually identified on the production line) be any different? My first RX8 was ordered before the release date - I had many of the same uncertainties re delivery.

Tesla can respond to this angst in two ways - it can close up communications and give very approximate or vague delivery date but basically tell us nothing, or two, continue to provide its best estimates. Tesla could improve their communication by stating more clearly that these are estimates and subject to change.

I have been trying to encourage Tesla to keep us informed of issues as they arise - the idea is that, if we are kept informed we will at least be aware of the issues even if disappointed. I personally would much rather have an estimate that keeps changing as circumstances change as long as I am kept informed. This means us accepting that things CHANGE!

Cheers
Higgy

- - - Updated - - -

PS As part owner of a small specialised manufacturer I also have the same issues with delivery dates. There is always something unforseen that impacts on the development/delivery of new products, particularly to new markets.

Higgy, I do think we all accept that things can change in the development/manufacturing cycle, thus affecting dates. I also think that Tesla could manage communications better, particularly for customers with confirmed orders. They are so advanced in so many areas but a little behind in that discipline IMHO. It would serve them well to control the message directly to customers rather than have us end up speculating in places like this forum!

 

[Higgy]

Higgy, I do think we all accept that things can change in the development/manufacturing cycle, thus affecting dates. I also think that Tesla could manage communications better, particularly for customers with confirmed orders. They are so advanced in so many areas but a little behind in that discipline IMHO. It would serve them well to control the message directly to customers rather than have us end up speculating in places like this forum!

Totally agree - we need to encourage them to open up. The (poor) response by some companies to public anger is to reduce communications.

 

[cynix]

Looks like we're back to June. There's hope yet!

 

[917Stark]

Looks like we're back to June. There's hope yet!

I am showing June too. Wow, a little victory!

When we get our cars in December we can look back on this thread and laugh.

 

[mhh]

I got the call yesterday on the rear seats. I'm sticking with the bolsters.

 

[Isbrown]

I got the call yesterday on the rear seats. I'm sticking with the bolsters.

Me too.

 

[917Stark]

Me too.

me three!

they say the angle when folded is approx 15deg. No problem for me.

 

[YTACHI]

me three!

they say the angle when folded is approx 15deg. No problem for me.

me too in the Japan.
My DS says the rear seat angle when folded is less than 10 deg. So, my choice was next-gen rear seats.

 

[cynix]

Estimate just changed to Late June

 

[mhh]

I'm now late May. This is good!

 

[Isbrown]

I'm now late May. This is good!

Your My Tesla page says 'late May'?! Mine has never said anything other than 'June'. Not early June, not late June (like Cynix), just June. It's never changed.

 

[cynix]

Your My Tesla page says 'late May'?! Mine has never said anything other than 'June'. Not early June, not late June (like Cynix), just June. It's never changed.

Mine has been a bit of a roller coaster. First June, then July, then back to June, and now Late June.

 

[TasMc]

Mine just changed to late May also!

 

[Higgy]

They make these changes so you feel like there is progress one way or the other. It is based on the number of times you check MyTesla in any given 24 hour period.

 

[cynix]

They make these changes so you feel like there is progress one way or the other. It is based on the number of times you check MyTesla in any given 24 hour period.

Nah, I have a script checking My Tesla every 15 minutes. If that was true my status should change at least twice a day

 

[ON1]

Mine just changed to late May also!

Hey guys! Where on the MyTesla page does it give you the delivery estimation?
I've been anecdotally told that I'm in the first batch of D's as I had a P85+ order and changed up immediately after the D announcement.


Btw, I think this is my first post. I've been lurking on here for a while but haven't felt like I could add anything

 

[meloccom]

Hey guys! Where on the MyTesla page does it give you the delivery estimation?
I've been anecdotally told that I'm in the first batch of D's as I had a P85+ order and changed up immediately after the D announcement.


Btw, I think this is my first post. I've been lurking on here for a while but haven't felt like I could add anything

As I placed my order in 2012 I never got a delivery estimation.
The status of your Model S appears on the lower half of your My Tesla page, so I assume the delivery estimate will appear there too.

 

[mhh]

As I placed my order in 2012 I never got a delivery estimation.
The status of your Model S appears on the lower half of your My Tesla page, so I assume the delivery estimate will appear there too.

That's correct.