I'm sure I must hold the record for the longest time Tesla's had a car in for service. All told, my car has been in for service for over 2 months. I dropped off my car in July and the service department had the car for 11 days. I brought it back on August 1st and as of today (September 12th) I still don't have my car back. In the meantime, I have logged almost 1,800 miles on the loaner car they gave me. I bought a demo Model S and noticed that there were some cosmetic flaws in the paint when I originally picked it up (four chips in the hood, several paint scratches, etc.), a misaligned rear hatch and a front corner panel that had a noticeable gap. Tesla said they would take care of these issues so I dropped it off in July. They originally tried to take care of the paint issues at the service center without taking it to a body shop but weren't successful. In fact, the "wet sanding" they did the first time made the scratches look much worse. They told me to bring it back and they would send it to a body shop this time. The first body shop took a very long time and wound up breaking one of the lights on the car which had to be ordered--even further delaying the repair. When I saw the repair from the first body shop I wasn't pleased. They totally missed repairing 2 of the scratches and the rear hatch alignment looked untouched. I was then told that the first 1,300 or so cars off the assembly line were "hand assembled" and that accounted for the misalignment of the rear hatch and the front quarter panel not fitting properly. Hmmm. The service center told me they were also unhappy with the first body shop and weren't going to use them any more. This, of course, didn't make me any more comfortable about the repair work but I chose to leave the car there so they could send it to another body shop. This second shop has had the car from August 1st until yesterday (September 11th) when I noticed that the car was (finally) back to the service center. I suspect I'll be getting a call today to pick it up but I'm very nervous about what I'll find when I go to collect the car. Any advice about how you would handle this if you were in my shoes?