I will admit the lack of resolution on Phantom braking two years after initial reports are frustrating and should be addressed immediately. Not sure why people are telling you to drive the car yourself when you should be able to use advertised features without the fear of a software malfunction putting you and your clients at risk. As said above, I highly recommend sending an arbitration agreement opt-out NOW if you intend to make hell within Tesla Legal. You'll go much further and likely have a fairer outcome with that outside of a closed-door arbitration provider (not legal advice). Tesla might end up offering to buy back to make the problem disappear rather than addressing the potential precedent that a lawsuit might entail in the public eye.
I don't want a lawsuit. But I also don't want to be strong armed into an extended beta test. I did not sign up for this... I did not buy FSD, I bought a luxury EV that I was told could perform. If it's Tesla's position I should have known this car was unsafe, they better be willing to make me sign an NDA and take the return/buyback/whathaveyou because I will take that admission to the press. "Tesla says car not fixable today, disgruntled owner should have known car was broken before buying!"
Not to mention, they should be required to inform customers of the random accel and deceleration. The braking happenens at speed, often near onramps... the Acceleration happens in stop and go when it suddenly doesn't see a line of traffic in front of itself at dusk.
i was misled and then trapped and they know it. if they leave me trapped and they cant make the car work... I will argue it's by design. As is binding arbitration clause when the fraud is an a priori question. Because it sure as hell seems that way at rhe point Tesla corporate had third party analysis that the car as sold was insufficent. And they did this to a loyalist!
Telling me I should have to sell the car is telling me I should push Tesla's problem onto someone else. But it doesn't solve my problem. I just lose. Like I said, not sure if selling a vehicle I blieve to be unsafe js even legal? Geels wrong. I may be foolish in wanting to speak to their arbitrators, but my demands are not selfish or outlandish despite my anger and frustration. I just saw how Tesla has been treating their customers in China.
I want a refund within 30 days of purchase because the technology doesn't function as advertised and the manufacturer tells me there is no way to fix it currently. This isn't me being unreasonable - this is Tesla standing by their products. This is me being led along by Tesla to believe they could fix something they still can't fix and finally admitting its not right.
Like I said, I'll be in their showrooms and service centers constantly if not. Not just as means to cost them money and time, but because I am not going to stay quiet or accept a single issue, flaw or defect on the car. (As I shouldn't). Everytime I experience the issue I will report it and take it in. Every noise, rattle and glitch. And I have a long list already, I just *was* a loyalist... I *was* an investor.... I *was* an evangelist who helped sell Tesla's in the early days. I was willing to stay silent and accept small issues - fix them myself even... or tolerate delays in getting them fixed. This isn't a small issue and I was duped into silence and complacency long enough. If I have to drive this car and pay Tesla through the nose to be their little beta tester bitch girl, I might just get it wrapped in graphics saying, "thinking about buying a Tesla? Don't! They're utter poo and I got trapped in this one!!" With a picture of a woman trapped in a portopotty screaming "let me out!"
Idk. All I know is I can accept being wronged by someone else. I can't accept being wronged by a multibillion dollar corporation owned by the richest man in the world. I won't. Not this badly. He can make this right, or else he *needs* my money and the sale so badly he's trapping customers in a web of lies.