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The screen went blank/black, how do I bring it back/reboot?

Discussion in 'Model 3: User Interface' started by ranss12, Jul 6, 2018.

  1. ranss12

    ranss12 Member

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    When I went into the car to open the charge port door, the screen suddenly went blank. I was able to open the charge port door using my iPhone, but now I'm wondering if the screen will still be blank/black tomorrow morning? If it is, I guess I should reboot the system, but I've never done it before and don't know how. Can someone give me some advice?
    Thanks
     
  2. TexasEV

    TexasEV Well-Known Member

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    Put your foot on the brake and hold down both scroll wheels until the Tesla T comes up on the screen.
     
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    • Informative x 1
  3. SpiceWare

    SpiceWare Member

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    A536D5ED-651D-4A74-8EC9-4DFFE008EC2A.jpeg
     
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  4. pobudz

    pobudz Member

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    You don't need the brake. This works while driving, not that you should do it, but it does work.
     
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  5. ranss12

    ranss12 Member

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    Thanks for the responses. Now I know how to reboot the interface if necessary. The display has worked normally for me after that one discrepancy. I did not need to reboot.
     
  6. SpiceWare

    SpiceWare Member

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    Hmm, I thought I'd added text with that screenshot. Must have accidentally cleared it (was on my iPad at the time).

    When my 3 had a problem last month Tesla Support initially had me do the 2-button hold (even though I'd already done it a couple times) a few times. Screen didn't come back so they then had me do the brake + 2-button hold. I think the difference is:
    • 2-button hold = touch screen reboot (can actually be driving for this one)
    • 2-button+brake hold = full system reboot (must be stopped)
     
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  7. brobison

    brobison Member

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    San Antonio, Texas
    Useful info -- thanks.
     
  8. Atoms

    Atoms Member

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    Feb 18, 2018
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    Location:
    Phoenix
    When this happened to me, I was able to bring back by touching the screen. Equivalent to a "Power Down"
     

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