The screen went blank/black, how do I bring it back/reboot?

[ranss12]

When I went into the car to open the charge port door, the screen suddenly went blank. I was able to open the charge port door using my iPhone, but now I'm wondering if the screen will still be blank/black tomorrow morning? If it is, I guess I should reboot the system, but I've never done it before and don't know how. Can someone give me some advice?
Thanks

 

[TexasEV]

Put your foot on the brake and hold down both scroll wheels until the Tesla T comes up on the screen.

 

[SpiceWare]

 

[pobudz]

Put your foot on the brake and hold down both scroll wheels until the Tesla T comes up on the screen.

You don't need the brake. This works while driving, not that you should do it, but it does work.

 

[ranss12]

Thanks for the responses. Now I know how to reboot the interface if necessary. The display has worked normally for me after that one discrepancy. I did not need to reboot.

 

[SpiceWare]

Hmm, I thought I'd added text with that screenshot. Must have accidentally cleared it (was on my iPad at the time).

When my 3 had a problem last month Tesla Support initially had me do the 2-button hold (even though I'd already done it a couple times) a few times. Screen didn't come back so they then had me do the brake + 2-button hold. I think the difference is:

• 2-button hold = touch screen reboot (can actually be driving for this one)
• 2-button+brake hold = full system reboot (must be stopped)

 

[brobison]

Hmm, I thought I'd added text with that screenshot. Must have accidentally cleared it (was on my iPad at the time).

When my 3 had a problem last month Tesla Support initially had me do the 2-button hold (even though I'd already done it a couple times) a few times. Screen didn't come back so they then had me do the brake + 2-button hold. I think the difference is:

• 2-button hold = touch screen reboot (can actually be driving for this one)
• 2-button+brake hold = full system reboot (must be stopped)

Useful info -- thanks.

 

[Atoms]

When I went into the car to open the charge port door, the screen suddenly went blank. I was able to open the charge port door using my iPhone, but now I'm wondering if the screen will still be blank/black tomorrow morning? If it is, I guess I should reboot the system, but I've never done it before and don't know how. Can someone give me some advice?
Thanks

When this happened to me, I was able to bring back by touching the screen. Equivalent to a "Power Down"