Theatre mode bug

[Nick77]

Bit of a strange one. Whenever I'm parked up and go to load Netflix or YouTube, it gets halfway through loading then kicks me back out to the theatre screen, with the message "available when parked". It also kicks me off WiFi and disconnects my phone hotspot.

It reconnects to the hotspot quickly after but it's annoying as I can't watch anything now.

I already tried a two button reboot, and the other day I did the change language fix as Tidal had disappeared. Now Tidal is back but nothing works in Theatre.

Pic below of the message. It's not showing the WiFi hotspot as it's disconnected it. As soon as that comes back the message disappears until you try to load something again. Rinse and repeat.

Any ideas?

 

[init6]

There's mention in this thread about Premium Connectivity being needed:

Theater mode not available since V11

Hi, Tried to access theater mode for the first time since V11 while parked tonight. None of the options are responsive to clicks, e.g. YouTube, Netflix etc. The message at the top of the screen says "Available when Parked" (see image below) even though the car was clearly in park as indicated...

teslamotorsclub.com

Also some other 'fixes'

 

[Blokie]

I've got the exact same issue. I had it at one point on v10 (for a few releases), and then it went away with one of the software updates, but came back a few releases ago. Currently on 2022.20.8 and issue remains.

 

[jblandford]

Have you tried the fix of renaming the car to the "Rabbit of Caerbannog" then trying theatre mode again? I tried this fix when I had a blank theatre mode and it worked. It brings up the Monty Python easter egg and it brings it back so it may work for you? (you can rename the car back afterward of course)

 

[up_north]

Also - good luck trying to open the glovebox when in theatre mode!

 

[Nick77]

There's mention in this thread about Premium Connectivity being needed:

Theater mode not available since V11

Hi, Tried to access theater mode for the first time since V11 while parked tonight. None of the options are responsive to clicks, e.g. YouTube, Netflix etc. The message at the top of the screen says "Available when Parked" (see image below) even though the car was clearly in park as indicated...

teslamotorsclub.com

Also some other 'fixes'

Have you tried the fix of renaming the car to the "Rabbit of Caerbannog" then trying theatre mode again? I tried this fix when I had a blank theatre mode and it worked. It brings up the Monty Python easter egg and it brings it back so it may work for you? (you can rename the car back afterward of course)

Thanks, I'll give these a go.

 

[Lephturn]

Have you tried the fix of renaming the car to the "Rabbit of Caerbannog" then trying theatre mode again? I tried this fix when I had a blank theatre mode and it worked. It brings up the Monty Python easter egg and it brings it back so it may work for you? (you can rename the car back afterward of course)

Had the same issue today, Theatre screen was blank. This fixed it!

 

[init6]

Had the same issue today, Theatre screen was blank. This fixed it!

A much simpler way is to change the language.

 

[Nick77]

Nope still doesn't work on mine. Netflix/Youtube loads, then kicks me back out.

 

[pdk42]

Have you tried the fix of renaming the car to the "Rabbit of Caerbannog" then trying theatre mode again? I tried this fix when I had a blank theatre mode and it worked. It brings up the Monty Python easter egg and it brings it back so it may work for you? (you can rename the car back afterward of course)

Now I’ve heard everything !!

 

[init6]

Nope still doesn't work on mine. Netflix/Youtube loads, then kicks me back out.

Is the real problem the disconnection of the hotspot? IIRC you don't have premium connectivity.

 

[Nick77]

Is the real problem the disconnection of the hotspot? IIRC you don't have premium connectivity.

Possibly yes. But it's the software which disconnects it when it kicks me out of YouTube/Netflix.

Hotspot is on and working when I go to load any of them.

 

[init6]

Possibly yes. But it's the software which disconnects it when it kicks me out of YouTube/Netflix.

Hotspot is on and working when I go to load any of them.

Do you have "stay connected while in drive" checked?

 

[raymondotango]

Have you got hotspot to automatically switch on as soon as the phone connects to the car?

 

[Nick77]

Do you have "stay connected while in drive" checked?

Have you got hotspot to automatically switch on as soon as the phone connects to the car?

Yes to both.

 

[raymondotango]

Yes to both.

If you have the hotspot to be switched on (and switch off if the car's Bluetooth is not available) as soon as the phone connects to the cars Bluetooth this is the root of the problem. Opening any of the theatre apps disables the cars Bluetooth, this in turn will then disable the phones hotspot as the phone can't see the cars Bluetooth connection.

 

[Nick77]

If you have the hotspot to be switched on (and switch off if the car's Bluetooth is not available) as soon as the phone connects to the cars Bluetooth this is the root of the problem. Opening any of the theatre apps disables the cars Bluetooth, this in turn will then disable the phones hotspot as the phone can't see the cars Bluetooth connection.

No it does it even if I turn the automation off and manually switch the hotspot on too.

 

[raymondotango]

No it does it even if I turn the automation off and manually switch the hotspot on too.

How have you automated it? This was the case for me and I had to tweak my automation to get it to work.

 

[Nick77]

How have you automated it? This was the case for me and I had to tweak my automation to get it to work.

Macrodroid.

It's been the same for months and has always worked fine. The only variable is the car's software.

 

[raymondotango]

Macrodroid.

It's been the same for months and has always worked fine. The only variable is the car's software.

Try this as a test. Get into the car and do the following:

Disable the phones Bluetooth and then enable the hotspot. See if the theatre apps work.