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This is horrible. But, I’m not convinced Tesla stole or damaged the car. I’m not saying it didn’t happen, I just think the car may have been abused by the flatbed driver who was transporting the car.
The flatbed drivers don't work for Tesla and they aren't uniformly great.
Let's not extrapolate a one off instance to other service centers, or even this one service.Recently I came across sites that offered “rent” of Tesla for short term (day or two). Could a racket be going on with cars that were brought back for service? The OP scares me of what else could be going on in other dealerships and service stations across the country with other vehicles
anything is plausible, I always note the odometer when dropping a car for service. in addition if you feel that your tesla was misused I believe that your logs can be pulled by teslaRecently I came across sites that offered “rent” of Tesla for short term (day or two). Could a racket be going on with cars that were brought back for service? The OP scares me of what else could be going on in other dealerships and service stations across the country with other vehicles
What an experience! So sorry to hear that happened I am sure that Tesla will make you whole.
I did want to comment upon the tail light issue. Shortly after I took delivery in 2015, I noticed moisture in the rear tail lights and listed that among punch list items for a visit to the SC in Scottsdale. The tech pointed out to me that there are small in holes in the lens on each of the tail lights to accommodate evaporation which may be required due to changing temperatures and humidity, thus avoiding moisture issues with the electrical infrastructure of the tail lights. After a car wash I often find a few droplets inside the lens which disiapate over night.
That's completely untrue. Not only has there not been a pattern of suspension failures, the failures that were more or less legitimate involved different components.
You're wrong again. I didn't say it was only one component. It could be a failure of any number of suspension components, that simply shouldn't be happening. It presents itself as either a design or manufacturing flaw. Those that dismiss these posts as "fake news" are the actual trolls.
There should be a service mode that just disables the intrusive items on the app (horn, lights, locking) and leaves the tracking in place.Just wanted to note that disabling mobile app access when your car is being serviced is standard practice. They had too many people honking their horns, locking/unlocking doors, etc. while the car was in the shop so they now (should) disable mobile app access when taking the car into the bay.
Man, the bit about the seats being changed out is insane! Keep us updated and hopefully you find satisfactory resolution without too much trouble.
He said he was originally told by his Tesla salesperson to post here. And yes to your last point, he may have agreed to lay off the public posting.His limited participation here on TMC fuels those who don't give him much credibility.
however I've found that many people do not reach out to sites like this unless they have some serious venting to do.
it has been my position all along that if his claims hold true that there are really two victims of this, the first is the car owner and the other being tesla who had an employee who was entrusted with the vehicle to violate that trust.
lastly isn't it plausible that tesla did (attempt) make him whole and he agreed not to discuss this incident in any public forum?
To me, the mileage discrepancy is the biggest corroborating indicator of impropriety on someone's part. 158 miles is excessive for a test drive or confirmation of proper operation. It indicates to me that a person not working on behalf of Tesla (although not necessarily a non-Tesla employee) drove the car for personal reasons, which is enough wrongdoing to warrant compensation.
I strongly believe so. Not only that, I would like that data to be made available for the owner too. On top of being extremely useful in cases like this, it is also helpful to match with the energy consumption data. Does anyone know if it is possible to access such data?this may be naive of me to think, but does either the car or Tesla's servers have a record of the GPS coordinates the car was driven and when
I strongly believe so. Not only that, I would like that data to be made available for the owner too. On top of being extremely useful in cases like this, it is also helpful to match with the energy consumption data. Does anyone know if it is possible to access such data?